[Dog Like Nature]

Just finished performing all the updates on my day-old PB and now Bluetooth is gone!
Anyone got any ideas?

http://discussions.info.apple.com/We...hn.1@.688fcf8a

[JKT]

Is the Bluetooth port active?

System Preferences>Network

Show: Network Configuration


Is there a tick next to Bluetooth:

[PeterKG]

Reset the PMU and your BT will come back.

[Dog Like Nature]

Thanks people.. I'll try these things and I'll let you know how I got on.

[Dog Like Nature]

JKT - Bluetooth is there, but it is greyed-out.
I tried the PMU reset, but it's still not coming back to life!

[Dog Like Nature]

According to the thread on the Apple Support site, it seems that one of the recent updates might be to blame.

Has anyone done all the updates and still have a working BT?

Thanks.

[gif32]

Originally posted by Dog Like Nature:
Has anyone done all the updates and still have a working BT?Thanks.

Yes I installed everything on my 1.25 15" (rev A or B or whatever we're calling it), and no 'tooth problems for me.

Good luck,
-gif

[vinster]

Originally posted by Dog Like Nature:
Just finished performing all the updates on my day-old PB and now Bluetooth is gone!
Anyone got any ideas?

http://discussions.info.apple.com/We...hn.1@.688fcf8a

Did you run the Bluetooth firmware update? If so, Bluetooth will disappear until you shut down the computer and do a cold reboot. You may want to try updating Bluetooth again to see if that helps.

Good Luck,

[Dog Like Nature]

Yes - i installed everything that Software Update told me to!!! (Including the firmware update).

I've pulled the battery - no dice.
Tried ctrl-shift-option-power - nothing.

Can't run the firmware updater 'cos it says there's no BT installed!!!

AArrgghhh

[rag on a muffin]

check on the thread i already started:

http://forums.macnn.com/showthread.p...hreadid=212332

[Dog Like Nature]

Originally posted by rag on a muffin:
check on the thread i already started:

http://forums.macnn.com/showthread.p...hreadid=212332

OK read it!! Now which solution worked for you?? Thanks!

[rag on a muffin]

it was a simple preferences issue. i got that fixed, no problems since. my bluetooth stopped working as well after the firmware update.

[Dog Like Nature]

So, any ideas on what i should do?

[rag on a muffin]

i thought i explained it. ok, i didn't understand you didn't know what the preferences are. sorry
[list=1][*]go to: [your home directory]>library>preferences.[*]then go to com.apple.bluetooth.plist in the preferences folder[*]delete this file[*]now go to com.apple.bluetoothfirmwareupdater.plist in the preferences folder[*]delete this file[*]now restart and see the results![/list=1]

hope this works for you!

[Dog Like Nature]

Originally posted by rag on a muffin:
i thought i explained it. ok, i didn't understand you didn't know what the preferences are. sorry
[list=1][*]go to: [your home directory]>library>preferences.[*]then go to com.apple.bluetooth.plist in the preferences folder[*]delete this file[*]now go to com.apple.bluetoothfirmwareupdater.plist in the preferences folder[*]delete this file[*]now restart and see the results![/list=1]

hope this works for you!

Yeah - I already did this. They're gone and when I restarted I'm still getting the wiggly line over the BT icon.

The preferences files didn't re-appear either....

So, I'm stuck again!
Thanks anyway

[nate_02]

Originally posted by Dog Like Nature:
Yeah - I already did this. They're gone and when I restarted I'm still getting the wiggly line over the BT icon.

The preferences files didn't re-appear either....

So, I'm stuck again!
Thanks anyway

If your PB is only a day old, take it to an Apple Store if you have one near you.

[PeterKG]

Did you do the PMU reset correctly? When you restart after a PMU reset, you are reminded the date has changed. Did that happen?

[Maflynn]

I've had this problem happen myself,
fscking my disk and/or repairing the permissions is what brought my BT back to life.

Talk about timing though, I just bought Apple's BT keyboard and when t use it, and BT was greyed out. That's when I tried the permissions and fsck. Of course my aggravation level was high, no sooner do I buy a BT peripheral and my BT stops working - all is now.

Mike

[Dog Like Nature]

Originally posted by PeterKG:
Did you do the PMU reset correctly? When you restart after a PMU reset, you are reminded the date has changed. Did that happen?

Yep. It was 1970 all over again! Groovy!

[Dog Like Nature]

Originally posted by Maflynn:
I've had this problem happen myself,
fscking my disk and/or repairing the permissions is what brought my BT back to life.

Talk about timing though, I just bought Apple's BT keyboard and when t use it, and BT was greyed out. That's when I tried the permissions and fsck. Of course my aggravation level was high, no sooner do I buy a BT peripheral and my BT stops working - all is now.
Mike

I've already repaired permissions, and nothing.
Was your BT icon "squiggled-out"?

[vinster]

Originally posted by Dog Like Nature:
I've already repaired permissions, and nothing.
Was your BT icon "squiggled-out"?

I suppose there's nothing in system profiler? If it's a software issue (which unfortunately it doesn't sound like it is) then system profiler will show this under the USB section.

Code:
USB Bus:

  Vendor Name:	Apple Computer, Inc.
  Product ID:	32773 ($8005)
  Speed:	Up to 12 Mb/sec
  Bus Power (mA):	500

Bluetooth HCI:

  Speed:	Up to 12 Mb/sec
  Product ID:	33283 ($8203)
  Bus Power (mA):	500
  Vendor ID:	1452

[rag on a muffin]

i remember i had a squiggly line in my bluetooth once. i think i did an fsck -f to fix it.

[Dog Like Nature]

Originally posted by vinster:
I suppose there's nothing in system profiler? If it's a software issue (which unfortunately it doesn't sound like it is) then system profiler will show this under the USB section.

Code:
USB Bus:

  Vendor Name:	Apple Computer, Inc.
  Product ID:	32773 ($8005)
  Speed:	Up to 12 Mb/sec
  Bus Power (mA):	500

Bluetooth HCI:

  Speed:	Up to 12 Mb/sec
  Product ID:	33283 ($8203)
  Bus Power (mA):	500
  Vendor ID:	1452

Actually it is in there, but the system doesn't think it's a BT module any more.

Take a look:

Code:
USB Bus:

  Vendor Name:	Apple Computer, Inc.
  Product ID:	32773 ($8005)
  Speed:	Up to 12 Mb/sec
  Bus Power (mA):	500

USB Device:

  Speed:	Up to 12 Mb/sec
  Product ID:	65535 ($ffff)
  Bus Power (mA):	500
  Vendor ID:	1452

[vinster]

Originally posted by Dog Like Nature:
Actually it is in there, but the system doesn't think it's a BT module any more.

Take a look:

Code:
USB Bus:

  Vendor Name:	Apple Computer, Inc.
  Product ID:	32773 ($8005)
  Speed:	Up to 12 Mb/sec
  Bus Power (mA):	500

USB Device:

  Speed:	Up to 12 Mb/sec
  Product ID:	65535 ($ffff)
  Bus Power (mA):	500
  Vendor ID:	1452

How about that! I think you're in luck then.

What I'd do is first download the bluetooth software v1.5 from Apple, delete your bluetooth prefs and install to see if that works. If it doesn't, you might have to back up and re-install everything from scratch. Also, try deleting your cache files (esp. Extensions.kextcache and .mkext).

EDIT: Looks like the product ID field is off on the device listing (pegged at FF FF FF) - I wonder if it's lost it's MAC ID or something...

[Dog Like Nature]

I guess I'll have to wait for Apple to come up with a solution... everything I've tried hasn't done anything!

Can anyone tell me if ioreg usually shows info about BT?
Thx.

[rag on a muffin]

Originally posted by Dog Like Nature:
I guess I'll have to wait for Apple to come up with a solution... everything I've tried hasn't done anything!

Can anyone tell me if ioreg usually shows info about BT?
Thx.

did you try an fsck -f?

[Dog Like Nature]

Originally posted by rag on a muffin:
did you try an fsck -f?

Yep. Nothing...

Can someone tell me what shows up in ioreg for their BT module. Thanks.

[Dog Like Nature]

Anyone give me some ioreg output?

Appreciate it!

[vinster]

Originally posted by Dog Like Nature:
Anyone give me some ioreg output?

Appreciate it!

Here you go:

Code:
    | |   |     +-o CSRUSBBluetoothHCIController  <class CSRUSBBluetoothHCIController, registered, matched, active, busy 0, retain count 12>
    | |   |     | +-o IOBluetoothHCIUserClient  <class IOBluetoothHCIUserClient, !registered, !matched, active, busy 0, retain count 5>
    | |   |     | +-o IOBluetoothHCIUserClient  <class IOBluetoothHCIUserClient, !registered, !matched, active, busy 0, retain count 5>
      +-o IOBluetoothSerialManager  <class IOBluetoothSerialManager, registered, matched, active, busy 0, retain count 6>
        +-o IOBluetoothSerialClient  <class IOBluetoothSerialClient, !registered, !matched, active, busy 0, retain count 5>
        | +-o IOBluetoothSerialClientModemStreamSync  <class IOBluetoothSerialClientModemStreamSync, registered, matched, active, busy 0, retain count 5>
        +-o IOBluetoothSerialClient  <class IOBluetoothSerialClient, !registered, !matched, active, busy 0, retain count 5>
          +-o IOBluetoothSerialClientModemStreamSync  <class IOBluetoothSerialClientModemStreamSync, registered, matched, active, busy 0, retain count 5>

Hope it helps,

[Dog Like Nature]

Thanks!
I don't see any of that in mine...

Was that USB A or B?

[vinster]

Originally posted by Dog Like Nature:
Thanks!
I don't see any of that in mine...

Was that USB A or B?

USB A.

Have you tried booting from a clean installation or fresh user account to see if it's a driver/preferences issue?

[Dog Like Nature]

Originally posted by vinster:
USB A.

Have you tried booting from a clean installation or fresh user account to see if it's a driver/preferences issue?

Tried a fresh account.. nowt.
Haven't tried a clean install yet. Might try that soon, however, someone on the Apple discussions said this didn't work for him!

I am posting this using my new Airport Base Station though!

[rag on a muffin]

Originally posted by Dog Like Nature:
Tried a fresh account.. nowt.
Haven't tried a clean install yet. Might try that soon, however, someone on the Apple discussions said this didn't work for him!

I am posting this using my new Airport Base Station though!

go to the apple store and boot from the equivalent powerbook g4 using target disk mode. this will give you the same data as a fresh install.