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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > pb bluetooth help

pb bluetooth help
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wei
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Jun 23, 2004, 09:18 AM
 
I'm trying to test my PB bult-in bluetooh. this is what i get from the setup:


my Apple Hardware Test say bluetooth module not present.
what does this mean?
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Jun 23, 2004, 09:30 AM
 
First thing: Are you sure you have BT on the laptop?
     
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Jun 23, 2004, 09:50 AM
 
Based on the URL for the picture, I believe that he has a 15" PowerBook.
     
wei  (op)
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Jun 23, 2004, 10:14 AM
 
Originally posted by djohnson:
First thing: Are you sure you have BT on the laptop?
yeah. i have a 15" PB Alu 1GHz. And im pretty sure i have the built-in bluetooth module.

I've search on some forums, some ppl seems to fix the problem by:
1- shutdown the PB
2- hold alt+ctrl+shift then the power button then release
3- wait for 5 sec
4- start-up

some suggest to remove the battery and wait for few second.

if tried all, but still getting the same error.
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Jun 23, 2004, 10:19 AM
 
I think it's time to ship that sucker off to Apple. Thats the first time I've seen that message on a PB. I'd call Apple and see what fix they have in order (I doubt they'll have one), and if nothing works just accept the fact that you'll be powerbookless for two to three days.
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Jun 23, 2004, 12:16 PM
 
ok just verified through http://www.apple-history.com that the model you have does indeed have internal bluetooth. I agree that it is time to ship it off to Apple!
     
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Jun 25, 2004, 05:30 AM
 
Originally posted by wei:
yeah. i have a 15" PB Alu 1GHz. And im pretty sure i have the built-in bluetooth module.

I've search on some forums, some ppl seems to fix the problem by:
1- shutdown the PB
2- hold alt+ctrl+shift then the power button then release
3- wait for 5 sec
4- start-up

some suggest to remove the battery and wait for few second.

if tried all, but still getting the same error.
Sounds like the advice to get it serviced is sound. By the way, one easy way to check for bluetooth is: Blue apple menu>about this Mac>more info>hardware>usb>usb bus.... on my bluetooth enabled PB, bluetooth is listed under that final category on the usb device tree. Not listed, no bluetooth I think.
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