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Apple Repair Removed My RAM
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Forum Regular
Join Date: Apr 2001
Status:
Offline
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Hi all,
sent in PB 15" AlBook for white spots - lcd defect. That was fixed.
Apple removed my two 512MB 3rd party RAM modules, saying that they'd "failed" - sent them to me in little plastic bags.
I put 'em back in - work fine, just like before.
So, what does Apple do? Run a test that reports failure despite fact that the RAM is fine, same specs Apple uses, etc? Then take them out?
Slim
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Professional Poster
Join Date: Dec 2003
Location: Los Angeles of the East
Status:
Offline
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Actually Apple certified techs have a different Hardware disc then the normal user, chances are it didn't pass their test.
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NOW YOU SEE ME! 2.4 MBP and 2.0 MBP (running ubuntu)
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Professional Poster
Join Date: Jan 2003
Location: Teaneck, NJ
Status:
Offline
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you would think that they would let us use that disk, find more problems with our hardware, and have to send more stuff to them to get fixed making them more money . . . .
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Mac Enthusiast
Join Date: Oct 2003
Status:
Offline
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Same thing happened to me. They said in so many words they would not honor the warranty if I put the offending chip back in and something in my 17" starts frying. I am just looking at the little plastic bag with the chip inside that worked flawlessly till Apple sent it back. I am to scared to put it back in. 
I heard the 1.5 Ghz works just as fast or faster without two 512 MB chips as far as running single apps go. I hardly run more than one app at a time anyway.
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Forum Regular
Join Date: Apr 2001
Status:
Offline
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I just stuck my RAM back in and all's dandy. God knows why it didn't pass Apple Tech's test. It has the specs Apple publishes for RAM.
Slim
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Mac Enthusiast
Join Date: Oct 2003
Status:
Offline
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Well I am going to continue eyeing my chip like this 
Since Apple claims it started giving colonel panics since they got it.
I'm trashing that sucker NOW.
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Posting Junkie
Join Date: Mar 2004
Location: MacNN database error. Please refresh your browser.
Status:
Offline
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Originally posted by urrl78:
Since Apple claims it started giving colonel panics since they got it.
Is that like when a major Kernel Panic is promoted? 
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This is a computer-generated message and needs no signature.
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Dedicated MacNNer
Join Date: Nov 2003
Location: Oslo, Norway
Status:
Offline
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Originally posted by urrl78:
Same thing happened to me. They said in so many words they would not honor the warranty if I put the offending chip back in and something in my 17" starts frying. I am just looking at the little plastic bag with the chip inside that worked flawlessly till Apple sent it back. I am to scared to put it back in.
Why not return the chips to the shop, claiming to get new ones?
They are obviously broken!
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