[maCCer]

is that acceptable for consumer?
just had ibook about 1 week

[fibroptikl]

Yes, it is acceptable.

[Sparkletron]

Originally posted by fibroptikl:
Yes, it is acceptable.

Actually it's not, but it's what the industry would have us believe.

This unacceptability can be demonstrated by both your rage and by noting the difference in price your machine will fetch on ebay (i.e., pure market forces) vis-a-vis a machine with no dings.

-S

[fibroptikl]

Originally posted by Sparkletron:
Actually it's not, but it's what the industry would have us believe.

This unacceptability can be demonstrated by both your rage and by noting the difference in price your machine will fetch on ebay (i.e., pure market forces) vis-a-vis a machine with no dings.

-S

Personally to me, it's not - industry wide yes. I'd raise hell about it, but there's not a whole lot you can do about it - it happens.

[gonadman]

Very true. Although I had no trouble selling my iBook with one stuck pixel on ebay... Unfortunately it's just something you have to live with... unless of course there's lot's of them!

[AleroLeanne]

Did you try massaging it out? I've heard that can help sometimes.

Also, if you purchased it on a Visa card (by chance) I believe Visa has it's own buyers warranty and you could look at getting a replacement that way.

[one sick puppy]

I bought a new iBook about 3 months ago. The first one had a video chip that was overheating and you wouldn't believe the stink I had to make just to get a over-the-counter exchange less than 2 months after I bought the dam thing.

Now, on the replacement I got, it has a stuck pixel close to the middle of the screen. It not visible on white or black backgrounds, but it's still UNACCEPTABLE as far as I'm concerned. The only reason I'm putting up with it is because I don't have the energy to make another stink about this, and most of the time I use my iBook, I'm writing text on a white background, or using an external monitor. If I get another dead pixel, I will make a stink.

Apple spouts off on their website about how prohibitively expensive LCD's would be if they had zero tolerance for pixel anomolies but that is obviously a cop-out considering Hitachi, Philips and Lite-On all have zero-tolerance for dead pixels... and the cost of their monitors remains competitive. Further, if you consider that 75% of LCD monitors are fully functional, and it was only a couple years ago people were paying more for CRT's, theny you know how much BS Apple is trying to make us believe.

Zero-tolerance will catch on. The market will force manufacturers to demand more. It wasn't long ago that hard drive manufacturers tried to make 1 year warranties standard, but that's obviously not going to well considering 3 year has now become the mainstream standard, and Seagate is even offering 5 years on even some mainstream drives.

I would expect lax warranties from less reputable companies, but I'm frankly quite surprised with Apple. I've always had the impression that they had very high standards, and for the most part, they still seem to, but their dead pixel policy is far below what I would expect from Apple.

[nJm]

Could you tell me more about your video card over heating? My iBook G4 12" which I bought about 4 months ago gets really hot quickly and takes ages to cool down with the cooling fan on. I haven't seen another iBook that does the same. Luckily I have a 3 year warranty (australia education package) on mine.

[one sick puppy]

NJM. My overheating iBook was producing severe graphical anomolies when playing any 3D game and would progressively get worse. The anomolies would remain after quiting to the desktop if I left the chip heat up enough, but would subside after about 10 minutes.

[The Placid Casual]

Originally posted by Sparkletron:
Actually it's not, but it's what the industry would have us believe.

This unacceptability can be demonstrated by both your rage and by noting the difference in price your machine will fetch on ebay (i.e., pure market forces) vis-a-vis a machine with no dings.

-S

Sheesh.

Do you really want to ensure that *all* LCD can be guaranteed to have no dead pixels?

Do you want to pay $4000 for an iBook?

A dead pixel is not, nor ever has been a 'ding'.

[one sick puppy]

Originally posted by The Placid Casual:


Sheesh.

Do you really want to ensure that *all* LCD can be guaranteed to have no dead pixels?

Do you want to pay $4000 for an iBook?

A dead pixel is not, nor ever has been a 'ding'.

Yes. I really want *ALL* LCD panels to be guaranteed to have no dead pixels.

No, I do not want to pay $4000 for an iBook and nor would it cost $4K for each to ensure no dead pixels.

A dead pixel is, and will always be, a DEFECT in the panel.

If some manufacturers can offer a zero-tolerance policy, then ALL of them can. Yes, it's a matter of cost, but no, it's not, contrary to what many manufacturers would have you believe, prohibively expensive to guarantee.

Anyway, it's just a matter of time.

[EmmEff]

If the consumers continue to address their converns about dead pixels, the manufacturers will have to step up and figure out how to create perfect panels.

As consumers, why should we tolerate dead pixels?

[James L]

1 stuck pixel, out of millions... not a big deal. If you think the cost of machines wouldn't rise if they returned every machine with a stuck pixel then you are seriously misguided.

Having said that, don't believe you can't return it. If you make a big enough stink to the right people you can get an exchange.

[im_noahselby]

If dead pixels bother you, simply buy from a retailer who offers you a hassle free return policy and try your luck at a different location.

If you don't care about dead pixels, than don't complain when you are the lucky one with the red dot in the middle of your screen and aren't able to return your machine or have to pay a 20% re-stocking fee to do so..

I think it's important that when you are spending your hard earned money, that you are completely satisfied with what you're buying. So realize that there are options out there; you just might have to settle for a standard config instead of a BTO machine.

Noah

[tooki]

The reason some companies can offer zero-dead-pixel guarantees is because they then sell the imperfect panels to other companies!

If EVERY company enforced zero dead pixels, flat panels would cost a lot more.

tooki