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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Powerbook Shipping Times

Powerbook Shipping Times
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Macbear
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Join Date: Oct 2003
Location: Cambridge, Ontario
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Oct 21, 2004, 09:11 AM
 
Wondering if anyone can make sense of this.

Apple Canada is replacing my defective 12" Powerbook. On Tuesday, the 19th, a new Powerbook was apparently listed as "shipped" from the States, and I was given a Fed Ex tracking number. Shipping was listed as International Overnight.

I don't have the new computer, and when I check the Fed Ex tracking number this morning (Thursday the 21), I get only this tracking info:

Oct 19, 2004 2:58 PM
Package data transmitted to FedEx; package not in FedEx possession.

Now, I have an Apple Canada Customer Rep trying to figure this out, but have heard nothing back. What I want to know is, is this normal? Does Apple regularly give out tracking numbers before the computer has actually shipped? Has this happened to anyone else?

Thanks for your input.
Macbear
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