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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > I sent my Powerbook to Safeware and...

I sent my Powerbook to Safeware and...
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Fresh-Faced Recruit
Join Date: Nov 2004
Status: Offline
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Jan 21, 2005, 12:52 PM
 
Well,
I sent my 1.5ghz Powerbook into Safeware Insurance to fix a dent that happened at my New Years party, as well as fix the missing space bar on the keyboard(Jan 14th or so). Today (Jan 21) I called them up to check the status of the claim and they are telling me that my LCD, logic board, as well as the whole keyboard is missing. They are insisting that's how I sent it in and it will take me over one month to settle this out! I'm so pissed off right now because I'm a college student and every day I don't have my computer it's another 5 hours in the library waiting for a computer to open up to type a simple 4 page assignment....and it's only the first week in the semester! This is crazy. Anyone have any suggestions as to how I can expedite this process? Anyone else have horror stories? They are willing to send me a check in a month for 2400 so I can buy a new one, however it's not the point! Ugh. Thanks for letting me vent.
-J. Bianchini
     
Senior User
Join Date: Dec 2004
Location: Earth
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Jan 21, 2005, 12:58 PM
 
my horror story is that I've been waiting seven months for PowerLogix to send me a 900Mhz G3 (750GX) for my Pismo... I now have a laptop with no processor.

I feel your pain. fortunately I have my Quicksilver here to do the heavy lifting.
     
Dedicated MacNNer
Join Date: Apr 2003
Location: Leawood, KS
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Jan 21, 2005, 03:09 PM
 
Hi,
Did you so happen to take pictures or have soem kind of proof that you sent the powerbook as a whole? (that everything was intact and that the motherboard, screen, etc wasn't missing)
Maybe it might speed up the process for repair/replacement
15" PowerBook 1.5GHz (CTO): SuperDrive, 5400rpm 80GB 16mb Cache, 1.5GB RAM/Backlit Keyboard/Radeon 9700 128MB/MacOS X 10.4.2
     
   
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