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AMEX Purchase Protection Plan
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Forum Regular
Join Date: Jan 2005
Location: Minneapolis
Status:
Offline
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Blackbook 2.4ghz/250gb/2gb
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Forum Regular
Join Date: Jan 2005
Location: socal
Status:
Offline
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I *THINK* the way to go about it is this:
You have the repair done and get a receipt (pay for it with your AMEX), then contact AMEX about it and send them the receipt and they'll credit you your money back.
I'd recommend speaking with AMEX first though.
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Mac Elite
Join Date: Mar 2000
Location: Bondi Beach
Status:
Offline
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Call Amex first - they may request you to take it to a service centre that they nominate.
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this sig intentionally left blank
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Mac Elite
Join Date: Oct 2003
Location: New York City, NY
Status:
Offline
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would i need to sign up for this purchase protection plan or can i just file a claim when something goes wrong within the 2 years i got this computer?
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iamwhor3hay
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Forum Regular
Join Date: Jan 2005
Location: Minneapolis
Status:
Offline
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can only use purchase protection for first 90 days after purchase i believe.
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Blackbook 2.4ghz/250gb/2gb
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Mac Elite
Join Date: Oct 2003
Location: New York City, NY
Status:
Offline
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whoops, sorry, i got mixed up with the buyer's assurance plan.
does anyone know if i have to sign up for the buyer's assurance plan or is it already in effect?
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iamwhor3hay
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Mac Elite
Join Date: Jun 2004
Location: Westside Island
Status:
Offline
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My AC Adaptor blew out after about 18 months of use. I called Amex, and they just told me to buy a new one. I did and they took it off of my bill.
Not sure how they would handle a more expensive repair - I'd call them to see how to do it.
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Mac Elite
Join Date: Oct 2003
Location: New York City, NY
Status:
Offline
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Originally posted by TailsToo:
My AC Adaptor blew out after about 18 months of use. I called Amex, and they just told me to buy a new one. I did and they took it off of my bill.
Not sure how they would handle a more expensive repair - I'd call them to see how to do it.
i will call and see, thanks.
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iamwhor3hay
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Forum Regular
Join Date: Aug 2003
Status:
Offline
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MrForgetable - let us know the outcome...
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Mac Mini C2D 1.83/1/80/10.5.5
iMac G4 20" Superdrive 1.25/1.25/80/10.4.9
iBook G4 12" 1.33/512/40/10.4.9
iPod Video 30GB / Shure e4c Earbuds
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Forum Regular
Join Date: Jan 2005
Location: Minneapolis
Status:
Offline
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I just filed a claim yesterday for the Purchase protection plan (1st 90 days after purchase). It covers all accidental mishaps up to $1K of damage. I had to fill out a form from amex, provide a statement that had the item on it, and a copy of the reciept from apple with the pb on it. I'm going to get a repiar estimate on saturday.
Any guesses on the cost of replacing the superdrive and bottom case?
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Blackbook 2.4ghz/250gb/2gb
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