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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Broken Key

Broken Key
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Fresh-Faced Recruit
Join Date: Feb 2004
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Jun 3, 2005, 05:12 AM
 
Hello, I was wondering if someone would be able to give me any advice... The delete key on my iBook is broken, it keeps coming off :/ I can put it back on, but it just goes on wonky & when I prod it (to delete something ) it just comes off again. Has this happened to anyone else?

Thank you for reading this!
     
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Jun 9, 2005, 01:21 AM
 
It's never happened to me (yet) but I've heard of it happening to other people on a few occassions. Is your machine still under warranty?
     
Mac Elite
Join Date: Jul 2003
Location: Body in London, mind elsewhere
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Jun 9, 2005, 04:49 AM
 
one of the clips is broken by the sound of it. if you go to an Apple service centre you may well be able to get a replacement key. in the UK you can normally get this F.O.C.
     
Forum Regular
Join Date: Oct 2003
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Jun 10, 2005, 01:30 AM
 
does that include ibooks past the warranty? the same thing happened to my c key ages ago, i dont really care if i have to pay 30quid for a new kb or something.

You seem to live in london, got any experience with the apple store there? if i take it there in the morning can i walk out with a fixed ibook pretty quickly?
PB 15" 1.5ghz : 1gig : Combo
     
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Jun 10, 2005, 08:31 PM
 
Just dont make any mistakes and you'll be fine. No seriously take it in, I've heard of them giving a free keyboard now and then!
     
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Jun 11, 2005, 06:45 AM
 
Thanks for the help, I think I'll see if I can get a new key (or a new keyboard if I can't just get a new key) the next time I'm near the Apple Store which should be pretty soon.

EDIT: It's not still under warrenty, but it probably shouldn't really cost much.
     
Mac Elite
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Jun 11, 2005, 11:22 PM
 
The Genius Bar at any Apple Store has literally a whole drawer full of replacement keys for any Apple keyboard. Just walk up and ask, and they should just give you one.
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Mac Mini
     
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Join Date: Jun 2001
Location: Northwest Ohio
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Jun 14, 2005, 08:46 PM
 
Originally Posted by itasor
Just dont make any mistakes and you'll be fine. No seriously take it in, I've heard of them giving a free keyboard now and then!
Replacement key caps, maybe. Replacement keyboards... I don't think so. They cost about $100 for a new keyboard.

My brother bought my old Lombard PowerBook from me and the keyboard died 3 months later. It cost him $100 to buy a new one from Apple. He asked me what to do with the old one, so I said (jokingly) take the key caps off and sell them (the caps) on eBay. A week later he called me and said someone paid him $47.00 for the key caps alone!
     
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Jun 15, 2005, 12:15 AM
 
I called apple care up on sunday to see if they'll give me caps for a keyboard that had some letters wearing off. They ended up sending me a whole new keyboard for free.
12 Inch G4 iBook | 256 MB Ram | 30 GB Hdd
Purchased January 24, 2004
     
   
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