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My iBook dropped...
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Fresh-Faced Recruit
Join Date: Dec 2005
Status:
Offline
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My iBook accidently fell on the carpet floor from a height of a foot with the screen open and the back of the screen hit the floor. It didn't break so I was happy about that. Still, I was worried that the screen could be damaged so I downloaded Pixel check. I found out that I have 2 dead pixels together on the mid-right side of my screen and when I tested the different colors (green, red, blue and white) everything was okay. However, when I went to black, I saw pixels that were still green, blue, and red; I have around 15-20 of them.
I really don't know what to do. Can anyone help me please?
Will AppleCare cover this? And do I have to tell them that I dropped my iBook?
Thanks.
-Hieu
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Posting Junkie
Join Date: Oct 2005
Location: Houston, TX
Status:
Offline
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Call Apple and tell them you just noticed the dead/stuck pixels. Don't mention the fall and I think Apple will cover it.
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Fresh-Faced Recruit
Join Date: Dec 2005
Status:
Offline
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Should I call Apple or should I go to the Apple Store and have them take a look.
Do you know if I would get charged for the examination or anything?
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Posting Junkie
Join Date: Oct 2005
Location: Houston, TX
Status:
Offline
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You won't be charged but you may have to wait at an Apple Store.
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Fresh-Faced Recruit
Join Date: Dec 2005
Status:
Offline
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Hey Mark, do you think I can get my iBook replaced or fixed? And if they do fix/replace it, do you know how long will it take them to do so?
Also, are they going to do a close examination to see if my iBook was dropped? But since my iBook fell on the carpet, it isn't scratched and nothign broke off.
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Posting Junkie
Join Date: Oct 2005
Location: Houston, TX
Status:
Offline
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Originally Posted by tinydragon123
Hey Mark, do you think I can get my iBook replaced or fixed? And if they do fix/replace it, do you know how long will it take them to do so?
Also, are they going to do a close examination to see if my iBook was dropped?
From my first reply: I think Apple will cover it.
No idea how long it will take... a week wouldn't surprise me.
No idea.
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Forum Regular
Join Date: Oct 2005
Status:
Offline
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If you never noticed these stuck pixels before and they didnt bother you. Why the repair. They cant die or stick from you dropping it a foot onto carpet. lol 
Or am I misunderstanding?
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Grizzled Veteran
Join Date: Feb 2005
Status:
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Is it possible that thos epixels were like that to begin with? I would probably just let it be if it were mine.
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