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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Repaired Macbook not "tight". Should I replace?

Repaired Macbook not "tight". Should I replace?
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Fresh-Faced Recruit
Join Date: Aug 2004
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Jul 12, 2006, 04:32 PM
 
Hi guys,

I need some advice. I have a Macbook that I have already exchanged once. The replacement I got had a squishy trackpad button that eventually collapsed in on itself. So I took it to my local authorized reseller and had them replace the topcase (plastic, keyboard, trackpad) under warranty. Now, the entire computer works great! The trackpad is much smoother, and the click is firm and responsive. However, the topcase does not sit flush against the sides in several places. In three places it is raised and there is a gap between the darker plastic on top and the white plastic of the sides. The gap is small, but it is still noticeable and I'm concerned about dust getting to the internals. Do you think this is something I should just learn to ignore, or is worth seeking another replacement for? I have until the weekend to do an exchange. I'd hate to get a new Macbook only to find out it had some other issue.

Thanks
     
Posting Junkie
Join Date: Jan 2006
Location: Seattle, Washington
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Jul 12, 2006, 04:43 PM
 
If it was me, I would take it back. My Macs must be perfect.
     
bo989  (op)
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Jul 12, 2006, 04:44 PM
 
I feel the same way. I would like to get my money's worth. My only concern is that I made sure to check the first and second Macbooks at the store before leaving, but I always missed something. The first time it was a dead pixel. The second time it was the shoddy trackpad button. Whatsmore, if I spotted a minor defect in the store, I don't know if I would be assertive enough to bring it up and make them open ANOTHER box.
     
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Jul 12, 2006, 06:24 PM
 
WAIT A SECOND....


the keyboard and the case are suppose to be FLUSH?!


The best way to describe mine is that the whole keyboard is entirely raised up a little from the case and so is the LCD.
     
bo989  (op)
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Jul 12, 2006, 06:27 PM
 
I think there might be some miscommunication here. There should be a border of white around both the LCD and the keyboard. The dark plastic should be raised slight. However, there should be no GAP between the two plastics. I have gaps in several places where I can see into the bowels of my laptop (not really though, because its too dark in there ).
     
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Jul 12, 2006, 06:33 PM
 
oooooh...


then i would definitely go complain. that is unacceptable to me.
     
   
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