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How long does Apple keep spare parts onhand?
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Forum Regular
Join Date: Aug 2004
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Hey,
I am curious about how long Apple keeps spare parts for repairs onhand. If a person buys a refurb powerbook G4 (no comments please) this week and also buys applecare, what happens 2.5 years down the line when it needs repairs (IF it needs repairs). Will Apple be able to repair it, especially if it is a logic board or whatnot, or will they simply replace it?
Has anyone been in this situation during a Mac hardware transition period? Thanks in advance.
Joe
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Dedicated MacNNer
Join Date: Mar 2005
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I have a 2.5 yr old G5 at the Apple store right now. I will let you know.
SAm
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Posting Junkie
Join Date: Feb 2005
Location: 888500128
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Current cutoff is that all models released before summer 2000 are no longer supported.
You can generally expect Apple to supply parts for machines until at least five years after purchase, usually slightly longer.
Pretty much the same with OS releases, btw: Generally, the OS current about five years after the release of a machine will be the last to run on it.
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Posting Junkie
Join Date: Jan 2006
Location: Seattle, Washington
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Normally Apple doesn't make parts any longer than 5 years, but they will fix your 'Book if they have parts after that left over. I'm not supposed to comment on your refurb PowerBook, but I'm going to anyway. I would rather have a refurb PowerBook than a new MBP. I know their slower, but nothing touches a good trusty PowerBook.
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Forum Regular
Join Date: Aug 2004
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Originally Posted by imitchellg5
Normally Apple doesn't make parts any longer than 5 years, but they will fix your 'Book if they have parts after that left over. I'm not supposed to comment on your refurb PowerBook, but I'm going to anyway. I would rather have a refurb PowerBook than a new MBP. I know their slower, but nothing touches a good trusty PowerBook.
You are given a "hall pass" to make a comment...  Especially since I agree with you 100%. I am going to get a PB 1.67 15" for the next year at university and then consider the Intel upgrade. Too many problems with any 1st gen hardware. (I was very lucky with my Xbo360, NOT so lucky with my 1st gen PS2).
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Moderator  Join Date: Oct 2002
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If I remember correctly, I think it's normally 5 years (7 years in California) before a product is considered "vintage" and no longer officially supported.
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Mac Elite
Join Date: Oct 2000
Location: Memphis, Tn. USA
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Originally Posted by chipchen
If I remember correctly, I think it's normally 5 years (7 years in California) before a product is considered "vintage" and no longer officially supported.
If you buy Safeware.com insurance, and you accidentaly damage it, they will repair or replace...
no deductable!
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Posting Junkie
Join Date: Oct 2005
Location: Houston, TX
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Not too long ago Apple signed a deal with Freescale to provide G4 chips through 2008. I assume they'll either stockpile them at the end or sign a new contract in order to support the PowerBooks sold this year with AppleCare.
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