Yesterday afternoon I received a refurb 17" Core Duo 2.16ghz MacBook Pro. My old PC laptop had bit the dust, and I wanted to migrate to Mac for all my design work.
What a nightmare!!!
4 kernel panics in the first 24 hours of use. The computer becomes so unstable that it's unusable whenever there is an external LCD attached (and I've tried two different ones, one brand new and one 6 mos. old)
WHAT I'VE TRIED:
1. Booted the Mac with an external LCD already attached.
2. Connected an external LCD to the Mac after it's booted.
3. Tried using the DVI - VGA adapter.
4. Tested out two seperate monitors - an Acer 22" LCD Monitor and an HP 32" LCD TV.
5. Disconnected all peripherals except for the LCD.
6. Used my original MacBook boot disks to erase & reinstall the system.
The RESULT is always the same. Whenever there is an external monitor attached:
- The computer becomes unstable. Applications crash frequently, often to the point where they crash each time I try to open them. Safari and PhotoBooth are the worst for this, but it happens with other applications as well (even Skype sometimes).
- iPhoto crashes whenever it gets to the end of importing photos, so they are not imported.
- Once in awhile I get a Kernel Panic (dark screen w/ multiple languages telling me to turn off the computer). 4 of them so far, in just several hours of actual computer use.
Has anyone else experienced something like this?
What should I expect from Apple Canada with respect to support?
I was finally able to switch back from XP to Mac, and a 17" MacBook Pro at that, and I'm having worse problems with this computer than anything I've experienced in years. Not what I expected! But perhaps there is a fix... I don't know.
Matt
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