[spanties]

Hey,

I've managed to get a replacement order for a Macbook Pro from Apple due to a severely screwed up Powerbook 15" 1.5Ghz. I've got some questions i hope you guys can help me with.

1. What would be the specifications of the new machine?
2. How long does it take for it to arrive?
3. What do i need to return to them?

Thanks guys!

[mac128k-1984]

Originally Posted by spanties 

1. What would be the specifications of the new machine?

Well there's only two stock models for the 15" MPB so my guess is its the lower end flavor, so that means 2.16GHz, a gig of ram and 120gig hard drive. That of course is if they give you a brand new MBP and not a refurbed older model. All bets are off in that case.

2. How long does it take for it to arrive?

longer then a day, shorter then a month

3. What do i need to return to them?

I'll go out on a limb and say the old computer

[spanties]

haha thanks! I was actually hoping for more details actually, because i'm not sure which accessories to return to them, especially with all the cables and stuff..

What i also want to know is that, whether it'd be possible to ask for an upgrade from their currently offered machine, like say if i want the 2.33 Ghz C2d, can i just pay for the upgrade. =)

[mduell]

I doubt you can pay for any upgrades... the machine they're sending you is probably from whatever refurb stock they have. Could be a Core Duo instead of a C2D.

[chipchen]

If you're doing this through customer relations... then you will get the entry level 15" MacBook Pro. You most likely can't upgrade. If you ask if you can do this in a retail Apple Store, then you can most likely pay for the difference to the 2.33 ($500).

You only need to return the PowerBook. No cables, no accessories. Make it easier, give em the box.