[camerontrial]

i have a 17 in macbook pro, 2.33ghz. I opened it this morning and it has a line of pixels 1 pixel thick going all the way down the screen about 3/4 of the way over to the left that are chroma key green, what happened? Is it something i can fix. is it covered by warrenty? I didnt drop it or anything! I'm really scared, ive tried rebooting, detecting displays, adjusting resolution, everything! I got it Nov. 28th around then. please help
Cam

[Big Mac]

That's a strange case. I do believe that would be covered under warranty, but I have never heard of pixels spontaneously sticking one random day.

[mduell]

Is there an Apple Store nearby? I'd make an appointment at the Genius Bar for tomorrow (calendar opens to guests at 12:01am).

[peeb]

It should be covered.

[buddy1065]

I took my Powerbook to the Apple store 3 consecutive times for a VERY similar screen problem and they could not fix it so they gave me a new updated one. This was before the Macbook Pros came out.

[ghporter]

Horrible title, camerontrial. Sure you need help, but with what and what kind of help? We actually have a rule that says titles must be informative and descriptive of the problem you want help with-it helps people help you. I'll fix it for you, but keep an eye on what others would get from reading your thread titles in the future.

[olePigeon]

Sounds like a bad video cable or video card. Either way, it's definately covered by warranty. Just take it into an Apple Store (if there's one near you) or call their 1-800 number and have it shipped out.

[camerontrial]

i took my mbp in today, and it turned out that there was something wrong inside the screen internally, that was a hardware malfunction. they ordered me a new screen and it should be arriving tmmaro

[brassplayersrock²]

same exact thing happened to my tipb a bit back, green pixels 1 pixel thick, up and down my screen. same deal, took it into an apple store and got a new screen, video card, and since the speakers were a bit blown, new speakers. heh heh,

-a

[Powerbook]

Originally Posted by camerontrial 

i took my mbp in today, and it turned out that there was something wrong inside the screen internally, that was a hardware malfunction. they ordered me a new screen and it should be arriving tmmaro

When you open the TFT panel, horizontally on the top you can see a long line of ICs. One of them failing results in a missing or coloured line on your TFT. I'm not sure if this can be fixed, I guess it's cheaper for Apple just to swap the panels.

Regards
PB.

[ups]

This seems to be the same problem that many 17" Powerbook owners are having just now (including my self). Around a year and a half after people bought their computers the screens of some seem to develop this dead pixel lines that you describe. Apple has decline to acknowledge that there is a defect on the manufacture of these screens although they all seem to come from the same place and produced at around the same time (Shanghai, April 2005). People that didn't bought an APP then are having no positive response from Apple. They are also collecting pictures and information about their computers at
http://www.crosspond.com/apple.php
since a few month ago Apple deleted forum posts about these problem. Perhaps a good idea is to A) buy the APP, B) find the information about your MBP (where it was manufactured and when, in the above link you can learn how to do that) and C) tell any one you know about this so they don't end up with a £2000, 1.5 years old machine that cannot be shown in public.

Regards,

ups