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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Mark on macbook screen

Mark on macbook screen
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Forum Regular
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Mar 12, 2007, 05:22 AM
 
I'm posting this on behalf of another macbook owner.

He has a black macbook and there seems to be a smudge on the screen near the botton, you see it very cleanly when the msn messager icon is docked. He has done the LCD test but it seems that it's not dead pixels, even tho the mark is black. He think that there has been mark behind the screen but i do not see how this is possible.

any Help on this subjects?
     
Clinically Insane
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Mar 12, 2007, 06:25 AM
 
Complain to Apple.

"The natural progress of things is for liberty to yield and government to gain ground." TJ
     
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Mar 12, 2007, 10:18 AM
 
The laptop isn't brand new or anything he has had it a while but he doesn't know how the macbook has got the smudge on it.
     
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Mar 12, 2007, 11:09 AM
 
is the problem with the pixel or with a smudge? when i think of a smudge, i think of a fingerprint.
Mac User since Summer 2005 (started with G4 mini bought from macnn forums!)
     
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Mar 14, 2007, 12:19 PM
 
I've seen the smudge for myself and to me it looks like dead pixel but it's not because the LCD tester shows that the pixel aren't dead.

It is also not a fingerprint, it's more like a smudge of some kind on the screen, or indeed under the screen.Massaging it doesn't work and neither does wiping it.
     
Clinically Insane
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Mar 14, 2007, 01:11 PM
 
If you have an Apple Store nearby, you can take it in and get an opinion from an Apple Genius. It's hard to tell what you're talking about without a picture or something.
"…I contend that we are both atheists. I just believe in one fewer god than
you do. When you understand why you dismiss all the other possible gods,
you will understand why I dismiss yours." - Stephen F. Roberts
     
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Mar 14, 2007, 06:58 PM
 
Have you tried cleaning the screen with a spray? Even fingerprints don't come off my screen unless I spray it. I use Kensington Screen Guardian and a 3M scotch bright cloth.
     
Posting Junkie
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Mar 14, 2007, 07:00 PM
 
It may be just a bit of dust stuck to the inside of the screen. I would contact Apple and tell them about it.
     
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Apr 13, 2007, 01:51 PM
 
Did you get any resolution (ha ha) to this? I think I may have the same problem.
     
   
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