[bmwk100]

My MacBook shows "No batteries available". I ran down the battery completely watching a movie. When I power the MacBook with AC it works fine. But, the battery is not available per iStat and the battery icon on top of the screen. If I unplug the A/C the computer shuts off.

I have restarted numerous times and reset the computer per Apple by unplugging it, removing the battery and pushing down on the power button for five seconds.

Does anyone have any ideas what is going on?

The only thing that could have affected my computer was that it was stored in my motorcycle saddle bag before this occured. (Well padded)

[ibook_steve]

Lucky you...Apple just posted an update to help fix this problem. Just run software update.

Steve

[bmwk100]

I ran the update and it still does not work. I wonder if that is the problem?

[hookem2oo7]

call applecare

[bmwk100]

Past my 90 day mark. That's why I asked here.

[Dr. DDS]

Originally Posted by bmwk100 

Past my 90 day mark. That's why I asked here.

then go to apple store

[MrMacbookMan]

Mac said that if you are getting problems like the one you are describing you can get a new battery if you have less than something like 300 cycles on it. So go to an apple store and see if you can get a new one (or at least get the problem fixed). Good luck!

[lidmayn]

just came back from the mac store after having the same issue. they swapped out that battery free of charge. less than 20 minutes

[oijw27]

Originally Posted by lidmayn 

just came back from the mac store after having the same issue. they swapped out that battery free of charge. less than 20 minutes

apple's customer service is the best

[analogue SPRINKLES]

Originally Posted by oijw27 

apple's customer service is the best

Well I went a got a new battery because it stopped working after 10 months. Apple gave me a new one 2 WEEKS before that battery update came out.

All was fine and a week after I got it the battery update came out which was supposed to fix any battery issues. One week after that with only 12 cycles on it the battery also died completely.

Went to the apple store AGAIN and they said this is common and one customer has gone through 3 of them.

When I ask how long this battery is covered for they said 90 days. I mentioned that Apple has said they would replace the batteries for up to 2 years but the genius bar said only 90 days as they already replaced that battery with a new one. I said I also got a "New one" 2 weeks ago and that already died PLUS I installed the battery updater so what the hell?

They admitted the batteries are from Sony and Apple dropped the bomb on this one.

They also said they don't know if the new batteries they are handing out have physical changes or just updated ROMS.

[dookkook]

I've been having the same exact problem where my battery symbol shows up as an X and turns off immediately after removing the AC adapter. Besides replacing the battery and using the battery update (which for me did nothing) is there any other steps I can take to resolve this from my home?