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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > If You Get a Dead Pixel...

If You Get a Dead Pixel...
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Junior Member
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Jun 21, 2007, 11:33 AM
 
Hey, it's a pretty simple question. If I were to get my new Mac and it had a dead pixel, would Apple replace it? Because it kinda sucks having to have a computer for 3 years that will have a dead pixel...

Thanks
     
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Jun 21, 2007, 12:14 PM
 
Nope, like just about all other computer manufactorers apple has a pixel policy

You do have 14 days to return it but you may have to pay a 10% restocking fee.
     
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Jun 21, 2007, 12:32 PM
 
I just found out today, that my screen has a dead pixel. I immediatly contacted Apple support, but the lady said that one dead pixel wasn't enough reason for changing the screen. I'll use the return policy, and go out and buy a new machine.

But man do i hate to do this.
     
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Jun 21, 2007, 01:10 PM
 
Where is the dead pixel, if its off to the side, it may not even be noticeable.
     
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Jun 21, 2007, 01:23 PM
 
Darnit... so for like a 3000 buck machine you have to pay 10 percent? That is so bad...

Thanks guys.
     
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Jun 21, 2007, 01:24 PM
 
I've read before that some people have had success gently massaging the pixel or the area to get the dead pixel to go away.
     
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Jun 21, 2007, 01:25 PM
 
Are you kidding me?

"Sensual Computer Stories, Click Here"
     
Mac Elite
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Jun 21, 2007, 01:30 PM
 
I massaged a dead pixel out of my PB when I got it.. and it has never ever returned..

I guess.. I have the touch./.
blabba5555555555555555555555555555555555555
     
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Jun 21, 2007, 02:33 PM
 
Originally Posted by alainmeyer1 View Post
Darnit... so for like a 3000 buck machine you have to pay 10 percent? That is so bad...

Thanks guys.

Well, here in Denmark we don't have to pay any re-stocing fee.
Guess i should buy my next MBP in a Fona store, since they also have the 14 days return policy.
     
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Jun 21, 2007, 02:58 PM
 
Also guys, sorry this is off topic: but I've already made 2 topics today to do with my new laptop.

Do you think the price of the MacBook Pros will go down soon because of the drop in price of Intel chips?
     
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Jun 21, 2007, 04:10 PM
 
The mobile Intel chips were just released/dropped in price.
The upcoming drops (July 29 and August... something) are for the workstation and desktop chips.
     
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Jun 21, 2007, 05:19 PM
 
Originally Posted by alainmeyer1 View Post
Also ....

Do you think the price of the MacBook Pros will go down soon because of the drop in price of Intel chips?
no........
blabba5555555555555555555555555555555555555
     
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Jun 21, 2007, 09:10 PM
 
Originally Posted by alainmeyer1 View Post
Do you think the price of the MacBook Pros will go down soon because of the drop in price of Intel chips?
No, I don't believe apple will be reducing the price.
     
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Jun 24, 2007, 07:13 AM
 
     
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Jun 25, 2007, 11:21 AM
 
With a dead pixel I'd take it back, no matter what Apple’s policy is there’s no doubt it’s a manufacturing fault.
     
   
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