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Superdrive dead because ...
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Mac Elite
Join Date: Jan 2000
Location: Columbus, OH
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the firmware update started up while I was shutting down. The MacBook powered off in the middle of the update. And I did not initiate the firmware update.
WTF? Now I've got no SuperDrive through no fault of my own.
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HyperNova Software, LLC
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Posting Junkie
Join Date: Feb 2005
Location: 888500128
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Stupid question: Have you tried running it again?
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Mac Elite
Join Date: Jan 2000
Location: Columbus, OH
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Originally Posted by analogika 
Stupid question: Have you tried running it again?
Yes. "No updateable devices found".
Additionally, the drive will not physically accept any media of any kind.
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HyperNova Software, LLC
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Moderator  Join Date: Dec 2000
Location: Polwaristan
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You might look in your hard drive > Library > Receipts folder for the firmware updater. Maybe it's there. If so, delete it and try running the updater again.
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Mac Elite
Join Date: Jan 2000
Location: Columbus, OH
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Originally Posted by Cold Warrior
You might look in your hard drive > Library > Receipts folder for the firmware updater. Maybe it's there. If so, delete it and try running the updater again.
Nice try but still getting the same message. I think the firmware is hosed. Dang. This is so un-Apple.
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HyperNova Software, LLC
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Dedicated MacNNer
Join Date: Jun 2007
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It was a poorly implemented update. IT said something to the effect of, after it is downloaded, go open and run it. I keep my mac up to date, so it was the only thing to download at the time. However, as I imagine might be your case, if you d/l other updates that require you to restart, your computer will obviously do that at the end of the update cycle. However, for me, the supredrive update ipened and ran itself automatically as soon as it downloaded. Clearly, a very poorly executed design on Apple's part...
My superdrive works fine, bucause, as I said, I didn't have to restart. However, I've heard of quite a few stories like your by now. Apple got all Microsoft on us.
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Mac Elite
Join Date: Jan 2000
Location: Columbus, OH
Status:
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UPDATE:
I'm posting this from my iPhone as Apple is replacing the Superdrive at no charge. And I didn't buy AppleCare this time.
I'm going to use the iPhone as a substitute Mac until I get the MacBook back.
So Apple is taking the high road. Very cool.
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HyperNova Software, LLC
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Fresh-Faced Recruit
Join Date: Aug 2003
Location: Montana
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I've had the same experience. The updater started running during a restart, and now I have a dead Superdrive. Can you tell me the quickest way to get to someone at Apple who will help? I've been perusing their support page and haven't found an obvious path.
regards,
Jim
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"I hate quotations. Tell me what you
know."
-Ralph "Where's Waldo" Emerson
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Mac Elite
Join Date: Jan 2000
Location: Columbus, OH
Status:
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Originally Posted by Flintstone
I've had the same experience. The updater started running during a restart, and now I have a dead Superdrive. Can you tell me the quickest way to get to someone at Apple who will help? I've been perusing their support page and haven't found an obvious path.
regards,
Jim
I have an Apple store in town so I made an appt. at the Genius Bar.
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