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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Pixel - Strangely Stuck or Dead?

View Poll Results: Your new MacBook Pro has a SINGLE stuck pixel - would you attempt to return it?
Poll Options:
Your dang right I would, I expect a perfect screen 5 votes (33.33%)
Yes, but only if the pixel is very noticeable and is bugging me 5 votes (33.33%)
Maybe, it depends on how busy I am with my MacBook Pro 0 votes (0%)
No, because I don't want the hassle of fighting with Apple or reseller 1 votes (6.67%)
One measly pixel? Who cares? 4 votes (26.67%)
Voters: 15. You may not vote on this poll
Pixel - Strangely Stuck or Dead?
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Fresh-Faced Recruit
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Jul 19, 2007, 04:38 PM
 
My new MacBook Pro has a weird pixel - it looks as if it is the color purple (not the movie ) on a white background, and it is not as noticeable as other stuck pixels I have seen in the past. In fact, it looks as if it does not take up the space of the entire pixel - here's a photo I snapped:



When I run PiXel Check, the pixel does not show up on a blue or red or black background, but appears as a black dot on a green background.

Has anyone else seen this before? I'm thinking that one out of the three transistors for this particular pixel is wonky?

Has anyone out there successfully fixed a pixel like this? I ran jscreenfix, but no luck.
"We really shook the pillars of heaven, didn't we, Wang?"
     
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Jul 19, 2007, 06:28 PM
 
About LCD display pixel anomalies: http://docs.info.apple.com/article.html?artnum=22194
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(Last edited by Moonray; Jul 19, 2007 at 06:38 PM. (Reason:silly intelligent url formatter))
     
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Jul 19, 2007, 06:43 PM
 
Black pixel means dead pixel, not stuck. THAT would have to be replaced.
     
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Jul 19, 2007, 06:55 PM
 
Apple won't replace it unless you unleash a hellish fury upon their employees, and that's bad karma. I think you shouldn't worry about it. Because as soon as you stop worrying, you won't see it anymore anyway.

ImpulseResponse
     
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Jul 19, 2007, 09:10 PM
 
1 pixel, and you see how tiny that is, oh man no keep the mbp and enjoy
     
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Jul 19, 2007, 09:16 PM
 
Originally Posted by MacosNerd View Post
1 pixel, and you see how tiny that is, oh man no keep the mbp and enjoy
I wouldn't mind that pixel either, but that big red halo would really annoy me.

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Jul 19, 2007, 09:19 PM
 
Originally Posted by Moonray View Post
I wouldn't mind that pixel either, but that big red halo would really annoy me.

-
Just put a little white out on the that screen and it will be all set
     
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Jul 19, 2007, 09:20 PM
 
I've got a stuck pixel that's reddish like that on my new MBP. I tried the gentle massage trick, and jscreenfix as well and neither helped. I just gave up and I don't really notice it anymore.
MacBook Pro 2.2 | iPhone 3G 16GB
     
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Jul 20, 2007, 09:39 AM
 
Originally Posted by jjk5 View Post
I've got a stuck pixel that's reddish like that on my new MBP. I tried the gentle massage trick, and jscreenfix as well and neither helped. I just gave up and I don't really notice it anymore.
Sorry to hear about the red pixel, mine is actually not the whole pixel, it's less noticeable than that, and I'm grateful for that.

No, there's no way I'm returning this machine - it's a fantastic unit and I can certainly live with 1 or 2 wonky transistors out of 3.9 million. I was just curious if anyone else had run into this particular pixel anomaly.
"We really shook the pillars of heaven, didn't we, Wang?"
     
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Jul 20, 2007, 11:20 AM
 
My first SR MBP had a stuck pixel, it was white not so noticeable, but it annoyed me anyway. I called Apple up, and the lady said they wouldn't replace the screen for one stuck pixel. So I said i'd like to return the machine(we don't have to pay a re-stocking fee here). I returned the machine, and a week after i ordered a new one from the Apple Store. Got the new one after a week, and voila, no stuck pixels.

I did notice though, that my first MBP had a Samsung panel, while the new one had a LG panel instead. Not that it has anything to do with it
     
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Jul 20, 2007, 01:05 PM
 
thats a pretty good record though 1 out of A LOT of pixels. im glad i never had a dead pixel.
     
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Jul 20, 2007, 09:21 PM
 
Is a stuck or dead pixel really that bad of a thing? It also appears to be a Mac-only problem... I've heard lots about stuck/dead pixels since I signed up on MacNN Forums, but I've never heard about stuck or dead pixels on any of the PC forums I was on.
     
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Jul 21, 2007, 08:24 AM
 
No its not a bad thing, people seem to think that if they spend over 2k for a laptop then is has to be absolutely perfect. I can kind of understand that logic to a point but when it comes to displays, LCD panels contain millions of transisters. It doesn't seem to make sense to throw out a perfectly good panel because one out of what 2 million transisters failed.

And no this is not a mac only problem. Dell has (had?) a forum and when I owned a dell laptop years ago, the same conversations came up. Some people get a little more worked up about dead pixels then other and typically you see more people complain about a display then about people saying they got a perfect display.

Edit: besides look how small that pixel is, barely visible. I've had a stuck pixel on a PB before and to be honest you could barely see it. (it was stuck to red) if you squinted and searched hard you'd see it. Now the placement of that pixel was about third of the way off the center so it would have been in area where you word work but still it was barely noticeable. With today's higher resolution displays the pixels have shrunk to even small sizes which makes it even harder to see
     
   
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