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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > mac book pro will not sleep shut down or restart

mac book pro will not sleep shut down or restart
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Aug 25, 2007, 08:16 AM
 
I click on the apple icon and hit the sleep button and nothing happens i hit the shut down or restart and it seems to start but gets hung up on the blue screen and the spinning thing at the bottom of the screen but never shuts down until I hold down the power button

Help please

running 10.4.10
15" core 2 duo
1 gig ram
(Last edited by etart; Aug 25, 2007 at 08:19 AM. (Reason:added some info))
etart
     
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Aug 25, 2007, 10:57 AM
 
I'd start with running disk utility from the OS X restore disc. See if that gives you any problems you can fix. Then move to the hardware test disc that came with your Mac. Those are two good places to start to diagnose and/or repair problems.

Also, what kinds of devices do you have connected to your Mac as you try to shut it down or put it to sleep?
     
etart  (op)
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Aug 25, 2007, 11:28 AM
 
Originally Posted by Cold Warrior View Post
I'd start with running disk utility from the OS X restore disc. See if that gives you any problems you can fix. Then move to the hardware test disc that came with your Mac. Those are two good places to start to diagnose and/or repair problems.

Also, what kinds of devices do you have connected to your Mac as you try to shut it down or put it to sleep?
i haven't any devices connected.

I ran disk utility from the osx disk and it found no problems to fix

I'll look for the hardware test disc, i didn't know It came with that
and I'll try it

thanks
etart
     
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Aug 28, 2007, 09:20 AM
 
I have the same problem and nothing I've tried has worked. However in my case if I manually kill Finder, my system will reboot. I'm guessing that will work for you.

I need to know how to fix this crap so I can reboot normally...
     
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Aug 28, 2007, 11:35 AM
 
Originally Posted by Cold Warrior View Post
Also, what kinds of devices do you have connected to your Mac as you try to shut it down or put it to sleep?
I have random problems with my MBP waking up (sleeping is no problem), I usually have a USB mouse and USB headset connected to my MBP.
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Aug 28, 2007, 01:08 PM
 
Originally Posted by highstakes View Post
I have random problems with my MBP waking up (sleeping is no problem), I usually have a USB mouse and USB headset connected to my MBP.
I've seen occasional (random) issues with Macs waking up with USB devices connected -- e.g., devices that aren't mice & aren't keyboards.

Is your headset connected directly or via a hub?
     
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Aug 28, 2007, 05:46 PM
 
^ Nope, they take (mouse, headset) up both of my USB slots.
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