[iAnna]

so, i got my second macbook yesterday. opened up the packaging which btw was double taped.. which was understandable because of the leopard cd enclosed.. disregarded that. took out the laptop out of the packaging and was........

disappointed.

there was finger prints all over the casing and scratches on the trackpad. i wanted to forget about it since it wasn't a really big deal so i installed the new leopard (which btw is a little overrated.. for me atleast) and after the install i noticed that there were noises coming from the back of the macbook (most probably the fans) and my macbook totally froze up. i just got this yesterday and i have never experienced an apple freezing up on me.. window's probably but never on any of my apple computers! what should i do? should i report this problem to the apple store because i just got it last night. and if so, would they exchange it for a new macbook or give me a run around. HELP

[turnedge762]

Take it back to the Apple Store. They'll exchange it. Just tell them what happened, about it looking like it was taken out of the box before you got it and the crashing. It shouldn't be a problem.

[iAnna]

so as far as the documents that i had transferred to this new computer.. i would have to transfer all my files over at the apple store to the new one, correct?