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I am so bl**dy stupid
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Fresh-Faced Recruit
Join Date: Apr 2007
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I have messed up and I am stupid and I need help!
I have brought my Dad an ipod for Christmas and I was trying to put some songs on it but I kept getting error 1418 messages saying I needed to retore the factory setting. I kept trying new things and i even downloaded a new version of itunes. I dont know what happened next but my origional icon on the bar acrross the bottom vanished the new thing i downloaded wont work and when I go into applications to try and open up my old i tunes it wont work.
Please help me I am desperate 
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Fresh-Faced Recruit
Join Date: Apr 2007
Status:
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I have tried to download itunes 7.5 but it wont work. Could my computer be too old? How can I get back my old itunes???
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Moderator  Join Date: Dec 2000
Location: Polwaristan
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maybe if you told us what computer you have...
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Fresh-Faced Recruit
Join Date: Apr 2007
Status:
Offline
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How do I find that out?
It a little white thing! I think its a macbook.
I really have no clue when it comes to computers.
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Dedicated MacNNer
Join Date: Jun 2007
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When it repeatedly told you to restore your iPod- Did you?
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Fresh-Faced Recruit
Join Date: Apr 2007
Status:
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Yes. Should I not hve done that?
I have downloaded itunes 7.5 but it wont open it, an error message comes up saying itunes requires Mac OS X 10.4.7 or later. Do I need to download and older version? If so where can I find this?
Thank you
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Addicted to MacNN
Join Date: Mar 2006
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The Apple site has a very detailed troubleshooting section that deals with 90% of iPod issues - have you followed the instructions there?
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Dedicated MacNNer
Join Date: Jun 2007
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Originally Posted by twinkletwinkle 
Yes. Should I not hve done that?
I have downloaded itunes 7.5 but it wont open it, an error message comes up saying itunes requires Mac OS X 10.4.7 or later. Do I need to download and older version? If so where can I find this?
Thank you
Click the Apple menu (top left Apple Logo), then About the Mac. Under where is says Mac OS X, what version does it say?
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Fresh-Faced Recruit
Join Date: Apr 2007
Status:
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Mac Elite
Join Date: Sep 2006
Status:
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First of all, welcome! Second, you aren't stupid, an iPod can cause people fits. I think you need to do the 10.4.11 update. You may need to do what peeb suggests, check out Apple's troubleshooting page. Worst case is that you wipe the 'Pod and start over. That won't hurt the files on Mac.
If you run into the same problem it could very well be a corrupt mpg file in that batch of 1418 songs. Let us know!
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Fresh-Faced Recruit
Join Date: Dec 2005
Location: Carlisle UK
Status:
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i got that error exactly one year ago when i got my 80gb iPod Video.
Apples solution - set your time zone to cupertino time. worked a treat ever since, wierd.
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HI
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Posting Junkie
Join Date: Jan 2006
Location: Seattle, Washington
Status:
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Yeah, update to 10.4.11, then try it. If it's a MacBook, it will say "MacBook" under the screen.
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Moderator Join Date: Oct 2002
Status:
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connect to the internet, go to the apple, and select software update.
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