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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Distorted video on MacBook: Hardware or Software?

Distorted video on MacBook: Hardware or Software?
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davidflas
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Join Date: Sep 2000
Location: Binghamton, New York, USA
Status: Online
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Jan 20, 2008, 04:37 PM
 
I have a current generation 2.2Ghz Macbook with 4GB OWC RAM. I've seen screen distortion accompanied by a loud, pulsating sound coming from the speakers. The whole system is locked up and only a hard restart fixes it. This has happened while playing the game Minions of Mirth and while using Photobooth. Is this a hardware or software issue? See image below:
2.3Ghz 17" SandyBridge MBP 8GB RAM 7.2k 750GB HD anti-glare display|Dell 2408WFP|64GB iPad2 ATT 3G
     
seanc
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Join Date: Apr 2005
Location: Cambridge, UK
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Jan 20, 2008, 05:03 PM
 
You're not near any magnets/magnetic fields/microwaves are you? If not, I would say it sounds like a hardware issue. It will probably end up being a new logic board.
     
davidflas  (op)
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Location: Binghamton, New York, USA
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Jan 20, 2008, 06:39 PM
 
This issue has occurred in two completely different places..in my home office and where I work.. no stray magnetic fields or microwaves that I know of...my Mac Pro worked fine in my home office.. I'll probably give Apple a call on tuesday, this Macbook is only 2 months old... I even did a fresh install of Leopard, it didn't help at all.. very frustrating...
2.3Ghz 17" SandyBridge MBP 8GB RAM 7.2k 750GB HD anti-glare display|Dell 2408WFP|64GB iPad2 ATT 3G
     
davidflas  (op)
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Location: Binghamton, New York, USA
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Jan 21, 2008, 06:35 AM
 
Anybody else have experience with this issue? Any tips for dealing with Apple?
2.3Ghz 17" SandyBridge MBP 8GB RAM 7.2k 750GB HD anti-glare display|Dell 2408WFP|64GB iPad2 ATT 3G
     
   
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