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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > macbook earphone sound port not working

macbook earphone sound port not working
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RobOnTheCape
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Mar 25, 2008, 05:57 PM
 
I went into system prefs and nothing in Sound is on mute, and the sound volume is maxed out. Any solutions?
Thanks
     
seanc
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Mar 25, 2008, 06:18 PM
 
Is there a red light shining out?
I assume turning the volume up and down doesn't help, how about rebooting?

What spec. does your MacBook have and how old is it?
     
RobOnTheCape  (op)
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Mar 25, 2008, 07:32 PM
 
My wifes. I believe its about a 2ghz running 10.4. No red lights or anything. The sound hasn't worked in awhile, thus rebooting in this case is not the answer. I'm thinking it's a hardware issues. Hoping someone knows something to try to determine the problem.
     
seanc
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Mar 26, 2008, 03:38 AM
 
Does anything happen with earphones plugged in?
How about if you plug and unplug them a few times?

Another thing to try is resetting the PRAM. You do this by holding cmd + option + p + r after the startup chime for another 3 chimes.

If none of this fixes it then you may have to visit Apple.
     
RobOnTheCape  (op)
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Mar 26, 2008, 06:05 AM
 
I'll try resetting. Thanks.
     
RobOnTheCape  (op)
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Mar 26, 2008, 06:49 AM
 
Resetting the PRAM worked perfectly. All is well. Thanks so much!
     
   
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