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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Dead and stuck pixel on my new MacBook

Dead and stuck pixel on my new MacBook
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Fresh-Faced Recruit
Join Date: Nov 2008
Status: Offline
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Nov 4, 2008, 08:53 PM
 
Hey I just bought a MacBook last Sunday, and for the first few days the screen was fine, but now I have one dead pixel and one stuck pixel.

I was wondering if Apple would cover this, so I could exchange it for a new one. Also, I did not buy this directly from Apple; would I still be able to exchange it, if possible?
     
Professional Poster
Join Date: Mar 2002
Location: Boston
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Nov 5, 2008, 06:36 AM
 
Two pixels (one dead, one stuck) is well below the "undocumented" dead pixel policy from apple. That said, you may be able to convince a store manager for an exchange, as long as you have a stock model (not a CTO build). All things being equal, if you machine is otherwise in great shape, and the pixel placement is not in the center, I'd not worry about it.
~Mike
     
   
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