[kennedy]

I see a lot of threads on freeze problems with the MBP's a few months back... but those seem to happen during normal usage... and seem to be fixed now. For me, this happens only when waking from sleep. If there is a thread on this problem, please point me to it.

For me, with my brand new 13" MacBook Pro, sometimes it wakes from sleep just fine... but about half the time I wake from sleep in normal situations (where I am not just testing "does this make it freeze"), it freezes. (By freeze I mean that the screen appears, but the clock never moves... the mouse moves for a short while, but nothing ever responds to mouse or keyboard clicks. I end up having to power it off with the power button.)

I am running Mac OS X 10.5.8 with all the latest updates.
I am typically running Mail, Safari 4, iChat, Palm Desktop, Office 2008, and VMware Fusion 2.0.5. Sometimes I am also running iLife 09 programs.

I have repaired permissions... still happens.

Suggestions?

[Big Mac]

Repairing permissions is not a magical cure-all.

Try an SMC Reset. Also run the Hardware Test to see if it detects anything. You may need to go back to Apple to demand replacement or repair.

[amazing]

One standard trouble-shooting technique is to establish a second, plain-vanilla admin user, and then to login as that user long enough to see whether the sleep-wake-freezing persists. If the freezing problem disappears, then something on the original user is causing the problem.

Frankly, I'd go right away to an archive and install, to see if that does away with the problem--it doesn't take a long time, after all, and it'll be one of the first things that Applecare asks you to do when you eventually call in with the problem. Even an almost brand-new laptop can have problems...

[kennedy]

In addition to periodically freezing, it now also periodically results in gray-screen-of-death (kernel panic) when I try to wake it from sleep. I suspect it may be related to running VMware Fusion or to switching networks between being put to sleep and being woke up.

I have tried:
= SMC Reset
= Repairing Permissions
= Repairing Disk
= Hardware Test
= Extended Hardware Test
= Archive & Install

I haven't done all the updates after the archive & install... so, I am now testing with 10.5.7 and the older Safari etc. First time to switch networks with VMware Fusion running, it froze when I woke it from sleep. (Mouse cursor was still moving and even switching between spinner and arrow; but clock was not moving and nothing else was responsive.)

I might try going back to the older version of VMware next.
Other suggestions?

[amazing]

Back everything up and do a clean install. See if it still freezes at that point, before installing anything else.

OTOH, since it seems to be freezing consistently, could you duplicate the freeze at an Apple Genius Bar?

[kennedy]

Originally Posted by amazing 

OTOH, since it seems to be freezing consistently, could you duplicate the freeze at an Apple Genius Bar?

Probably. But it is not an option to ship off or keep my machine! Given it is less than 30 days old, any chance they'll just give me a new one and let me swap drives?

[kennedy]

Is it still a valid thing to turn off Safe Sleep when having issues waking your Mac?
Given my battery is not replaceable, it would seem the value of Safe Sleep is diminished.

http://installingcats.com/2008/05/23...ro-from-sleep/

[kennedy]

Problem seems to be solved by turning off Safe Sleep mode!! And no more 15s delay while the stupid thing goes to sleep when I have lots of apps running in memory!

Thinking about it, I've had my prior MacBook lose power a couple times while asleep (plug accidentally pulled while swapping batteries), and never did it wake from sleep... I had to reboot fresh. So, how do you leverage Safe Sleep mode anyway? Do you need to boot up some special way?

[Simon]

No. In principle, when you power it up it should recognize there's a safe sleep backup and start restoring it to memory. You can't miss it because it takes quite a while even with just 4GB.

[Mac20Q]

Seems like a great time to upgrade to Snow Leopard.