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new macbook pro... busted
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Fresh-Faced Recruit
Join Date: Oct 2009
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hey guys, I bought the new macbook pro about a week ago and last night I left it turned on. When I woke up in the morning, the machine had frozen and so I turned it off. After I turned it on, all I heard was a clicking noise, the startup sound, and a blank, white, screen. It's not even showing the little turning wheel or anything at all, just a white screen. I have no idea what might be causing it so I'd appreciate any comments anyone has to say about this. Thanks
(Last edited by elmagodelossemaforos; Oct 22, 2009 at 04:52 PM.
(Reason:EDIT: I live outside the US and have no Apple stores nearby, the closest one is at least a 6 hour round trip))
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Moderator  Join Date: Jan 2001
Location: Polwaristan
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clicking can indicate a failed hard drive. Call Apple to have it repaired (they will ship you a prepaid return box) or make an Apple Store genius bar appointment.
In the interim you should run the apple hardware test. Insert your macbook pro restore DVD and hold down the d key at startup.
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Fresh-Faced Recruit
Join Date: Oct 2009
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thanks man, I tried that and it didn't work. Nothing happened and the DVD got stuck in the drive, the mac is basically 100% unresponsive
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Grizzled Veteran
Join Date: Oct 2008
Location: UKland
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within a week, it's technically DOA so they should just replace it with a new one if you take it back to the store you bought it from.
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Addicted to MacNN
Join Date: May 2001
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To eject DVD during bootup, press & hold the "space bar".
As for your problem, press & hold the "option" key during bootup. If you hard drive is not totally dead, it should show up as a bootup option.
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Bush Tax Cuts == Job Killer
June 2001: 132,047,000 employed
June 2003: 129,839,000 employed
2.21 million jobs were LOST after 2 years of Bush Tax Cuts.
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Moderator Join Date: Oct 2001
Location: San Jose, CA
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Since when is it space bar and not the trackpad button to eject a disk?
Steve
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Celebrating 10 years and 4000 posts on MacNN!
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Moderator  Join Date: Apr 2005
Location: Cambridge, UK
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If it's clicking, it sounds like a dead HDD to me and as others have already said, Apple should just swap it out.
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Addicted to MacNN
Join Date: May 2001
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Originally Posted by ibook_steve 
Since when is it space bar and not the trackpad button to eject a disk?
Steve
Since forever?
As far as I remember on OS X.
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Bush Tax Cuts == Job Killer
June 2001: 132,047,000 employed
June 2003: 129,839,000 employed
2.21 million jobs were LOST after 2 years of Bush Tax Cuts.
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Moderator Join Date: Apr 2005
Location: Cambridge, UK
Status:
Offline
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Always been the mouse button...
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Moderator Join Date: Oct 2001
Location: San Jose, CA
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Celebrating 10 years and 4000 posts on MacNN!
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Addicted to MacNN
Join Date: May 2001
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I always use the spacebar to eject the disc during startup.
Not only that. I tap it to make the key it registered during startup.
When the first disc starts eject, I tap the spacebar again to eject the 2nd disc, and then tap again to eject the 3rd disc.
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Bush Tax Cuts == Job Killer
June 2001: 132,047,000 employed
June 2003: 129,839,000 employed
2.21 million jobs were LOST after 2 years of Bush Tax Cuts.
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Junior Member
Join Date: Sep 2009
Status:
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strange. always heard hold down trackpad/external mouse to force eject at boot.
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