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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Mac Notebooks > Additional strange issues with Macbook Air su2012

Additional strange issues with Macbook Air su2012 (Page 2)
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And.reg  (op)
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Sep 15, 2013, 03:05 PM
 
Nothing changed. Enable Javascript, Allow Java, and the certificates are still set to Allow.

P.S. MacRumors Forums - View Single Post - Apple Releases OS X 10.8.5 With Mail Fix, Improvements to AFP File Transfer Performance
This one time, at Boot Camp, I stuck a flute up my PC.
     
And.reg  (op)
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Oct 7, 2013, 12:51 PM
 
NEW ISSUE since last week:

I open the lid, the gray screen comes on, the Apple logo shows up, and the system eventually shows the desktop, like it rebooted itself.

Is this normal? It just started doing this right before I installed the update. It happens if I let the computer sleep for 2 or more hours.

OR... sometimes I'll get the normal screen, but the brightness on my monitor will jump to max when I open the lid and then, after another few seconds, go back to normal. The only change that I made recently was that I turned off auto-adjustment for brightness in System Preferences.


Here is what shows up in my Console:

NOTE: Due to the extremely long length of messages in my Console, I probably should not copy and paste it all (it goes on for 100 pages). So, I have decided to provide whatever tidbits I think may help in troubleshooting this mysterious issue.

This issue is alarming. If I have work to do on my computer, and I put it to sleep, and I open the lid and find it all gone... then I've lost my work because I put it to sleep. It just started doing this all by itself. Why is it doing this?

HELP!




10/7/13 9:37:15.000 AM kernel[0]: AirPort_Brcm43xx:owerChange: System Sleep
10/7/13 9:37:17.000 AM kernel[0]: en0: BSSID changed to 00:0e:d7:0b:38:c0
10/7/13 9:37:17.000 AM kernel[0]: wlEvent: en0 en0 Link DOWN virtIf = 0
10/7/13 9:37:17.000 AM kernel[0]: AirPort: Link Down on en0. Reason 8 (Disassociated because station leaving).
10/7/13 9:37:17.000 AM kernel[0]: en0::IO80211Interface:ostMessage bssid changed
10/7/13 9:37:17.000 AM kernel[0]: IOThunderboltSwitch<0xffffff802e33d000>(0x0)::list enerCallback - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0
10/7/13 9:37:17.000 AM kernel[0]: IOThunderboltSwitch<0xffffff802e33d000>(0x0)::list enerCallback - Thunderbolt HPD packet for route = 0x0 port = 12 unplug = 0
10/7/13 9:37:17.000 AM kernel[0]: AppleThunderboltNHIType2::waitForOk2Go2Sx - retries = 2

[...computer is still supposed to be asleep...lid was never opened...]

10/7/13 10:37:15.000 AM kernel[0]: Wake reason: RTC (Alarm)
10/7/13 10:37:15.000 AM kernel[0]: RTC: SleepService 2013/10/7 14:37:15, sleep 2013/10/7 13:37:17
10/7/13 10:37:15.000 AM kernel[0]: AirPort_Brcm43xx:owerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
10/7/13 10:37:15.000 AM kernel[0]: Previous Sleep Cause: 5
10/7/13 10:37:15.000 AM kernel[0]: IOThunderboltSwitch<0xffffff802e33d000>(0x0)::list enerCallback - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0
10/7/13 10:37:15.000 AM kernel[0]: IOThunderboltSwitch<0xffffff802e33d000>(0x0)::list enerCallback - Thunderbolt HPD packet for route = 0x0 port = 12 unplug = 0
10/7/13 10:37:15.000 AM kernel[0]: TBT W (2): 0x0100 [x]
10/7/13 10:37:15.000 AM kernel[0]: en0: 802.11d country code set to 'X0'.
10/7/13 10:37:15.000 AM kernel[0]: en0: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
10/7/13 10:37:15.000 AM kernel[0]: Graphics suppressed 183 ms
10/7/13 10:37:15.429 AM hidd[60]: MultitouchHID: device bootloaded
10/7/13 10:37:15.000 AM kernel[0]: AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitialized
10/7/13 10:37:15.000 AM kernel[0]: IOPMrootDomain: idle cancel


[...computer is still supposed to be asleep...lid was never opened...]


10/7/13 10:47:47.000 AM kernel[0]: AirPort_Brcm43xx:owerChange: System Sleep
10/7/13 10:47:50.000 AM kernel[0]: (default pager): [KERNEL]: ps_allocate_cluster - send HI_WAT_ALERT
10/7/13 10:47:50.000 AM kernel[0]: macx_swapon SUCCESS
10/7/13 10:47:50.000 AM kernel[0]: (default pager): [KERNEL]: ps_select_segment - send HI_WAT_ALERT
10/7/13 10:47:50.000 AM kernel[0]: macx_swapon SUCCESS
10/7/13 10:47:51.000 AM kernel[0]: (default pager): [KERNEL]: ps_select_segment - send HI_WAT_ALERT
10/7/13 10:47:51.000 AM kernel[0]: macx_swapon SUCCESS
10/7/13 10:47:53.000 AM kernel[0]: hibernate_alloc_pages act 111650, inact 79398, anon 43598, throt 0, spec 200720, wire 240569, wireinit 194484
10/7/13 10:47:53.000 AM kernel[0]: hibernate_setup(0) took 5173 ms
10/7/13 10:47:53.000 AM kernel[0]: sizeof(IOHibernateImageHeader) == 512
10/7/13 10:47:53.000 AM kernel[0]: kern_open_file_for_direct_io(0) took 3 ms
10/7/13 10:47:53.000 AM kernel[0]: Opened file /var/vm/sleepimage, size 4294967296, partition base 0x0, maxio 2000000 ssd 1
10/7/13 10:47:53.000 AM kernel[0]: hibernate image major 1, minor 0, blocksize 512, pollers 5
10/7/13 10:47:55.000 AM kernel[0]: en0: BSSID changed to 00:0e:d7:0b:38:c0
10/7/13 10:47:55.000 AM kernel[0]: wlEvent: en0 en0 Link DOWN virtIf = 0
10/7/13 10:47:55.000 AM kernel[0]: AirPort: Link Down on en0. Reason 8 (Disassociated because station leaving).
10/7/13 10:47:55.000 AM kernel[0]: en0::IO80211Interface:ostMessage bssid changed
10/7/13 10:47:55.000 AM kernel[0]: IOThunderboltSwitch<0xffffff802e33d000>(0x0)::list enerCallback - Thunderbolt HPD packet for route = 0x0 port = 11 unplug = 0
10/7/13 10:47:55.000 AM kernel[0]: AppleThunderboltNHIType2::waitForOk2Go2Sx - retries = 2


[...computer is still supposed to be asleep...lid was never opened...looks like it's happening every hour...]

10/7/13 11:47:50.000 AM kernel[0]: hibernate_page_list_setall(preflight 0) start 0xffffff808d949000, 0xffffff808d969000
10/7/13 11:47:50.000 AM kernel[0]: hibernate_page_list_setall time: 219 ms
10/7/13 11:47:50.000 AM kernel[0]: pages 609100, wire 216939, act 1874, inact 0, cleaned 0 spec 1, zf 697, throt 0, could discard act 105199 inact 78393 purgeable 5278 spec 200718 cleaned 1
10/7/13 11:47:50.000 AM kernel[0]: hibernate_page_list_setall found pageCount 219511
10/7/13 11:47:50.000 AM kernel[0]: IOHibernatePollerOpen, ml_get_interrupts_enabled 0
10/7/13 11:47:50.000 AM kernel[0]: IOHibernatePollerOpen(0)
10/7/13 11:47:50.000 AM kernel[0]: encryptStart 13230
10/7/13 11:47:50.000 AM kernel[0]: bitmap_size 0x1f4dc, previewSize 0x491478, writing 218006 pages @ 0x4c3b84
10/7/13 11:47:50.000 AM kernel[0]: hibernate_machine_init: state 2, image pages 216735, sum was 33cf8c99, image1Size 9f46000, conflictCount 663, nextFree 564
10/7/13 11:47:50.000 AM kernel[0]: restore times 1048, 884, 4 ms, tsc 0x8f6f2e2b scale 0x6f8ed738
10/7/13 11:47:50.000 AM kernel[0]: hibernate_page_list_discard time: 162 ms, discarded act 105199 inact 78393 purgeable 5278 spec 200718 cleaned 1
10/7/13 11:47:50.000 AM kernel[0]: hibernate_newruntime_map time: 0 ms, IOHibernatePollerOpen(), ml_get_interrupts_enabled 0
10/7/13 11:47:50.000 AM kernel[0]: IOHibernatePollerOpen(0)
10/7/13 11:47:50.000 AM kernel[0]: hibernate_machine_init reading
10/7/13 11:47:50.000 AM kernel[0]: PMStats: Hibernate read took 127 ms
10/7/13 11:47:50.000 AM kernel[0]: hibernate_machine_init pagesDone 219307 sum2 a5c3a6d3, time: 127 ms, comp bytes: 10502144 time: 16 ms 601 Mb/s, crypt bytes: 3254784 time: 2 ms 1477 Mb/s
10/7/13 11:47:50.000 AM kernel[0]: Wake reason: RTC (Alarm)
10/7/13 11:47:50.000 AM kernel[0]: RTC: SleepTimer 2013/10/7 15:47:47, sleep 2013/10/7 14:47:55
10/7/13 11:47:50.000 AM kernel[0]: AirPort_Brcm43xx:owerChange: System Wake - Full Wake/ Dark Wake / Maintenance wake
10/7/13 11:47:50.000 AM kernel[0]: Previous Sleep Cause: 5
10/7/13 11:47:50.000 AM kernel[0]: Previous Shutdown Cause: 5


[...computer is still supposed to be asleep...lid was never opened...]


10/7/13 11:48:19.000 AM kernel[0]: AirPort_Brcm43xx:owerChange: System Sleep
10/7/13 12:41:28.000 PM bootlog[0]: BOOT_TIME 1381164088 0

[...this is about when I open the lid...]

10/7/13 12:41:31.000 PM kernel[0]: PMAP: PCID enabled
10/7/13 12:41:31.000 PM kernel[0]: PMAP: Supervisor Mode Execute Protection enabled
10/7/13 12:41:31.000 PM kernel[0]: Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
10/7/13 12:41:31.000 PM kernel[0]: vm_page_bootstrap: 826957 free pages and 213427 wired pages
10/7/13 12:41:31.000 PM kernel[0]: kext submap [0xffffff7f80742000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000742000]
10/7/13 12:41:31.000 PM kernel[0]: zone leak detection enabled
10/7/13 12:41:31.000 PM kernel[0]: standard timeslicing quantum is 10000 us
10/7/13 12:41:31.000 PM kernel[0]: standard background quantum is 2500 us
10/7/13 12:41:31.000 PM kernel[0]: mig_table_max_displ = 74
10/7/13 12:41:31.000 PM kernel[0]: TSC Deadline Timer supported and enabled
10/7/13 12:41:31.000 PM kernel[0]: corecrypto kext started!
10/7/13 12:41:31.000 PM kernel[0]: Running kernel space in FIPS MODE
10/7/13 12:41:31.000 PM kernel[0]: Plist hmac value is 735d392b68241ef173d81097b1c8ce9ba283521626d1c973ac 376838c466757d
10/7/13 12:41:31.000 PM kernel[0]: Computed hmac value is 735d392b68241ef173d81097b1c8ce9ba283521626d1c973ac 376838c466757d
10/7/13 12:41:31.000 PM kernel[0]: corecrypto.kext FIPS integrity POST test passed!
10/7/13 12:41:31.000 PM kernel[0]: corecrypto.kext FIPS AES CBC POST test passed!
10/7/13 12:41:31.000 PM kernel[0]: corecrypto.kext FIPS TDES CBC POST test passed!
10/7/13 12:41:31.000 PM kernel[0]: corecrypto.kext FIPS AES ECB AESNI POST test passed!
10/7/13 12:41:31.000 PM kernel[0]: corecrypto.kext FIPS AES XTS AESNI POST test passed!
10/7/13 12:41:31.000 PM kernel[0]: corecrypto.kext FIPS SHA POST test passed!
10/7/13 12:41:31.000 PM kernel[0]: corecrypto.kext FIPS HMAC POST test passed!
10/7/13 12:41:31.000 PM kernel[0]: corecrypto.kext FIPS ECDSA POST test passed!
10/7/13 12:41:31.000 PM kernel[0]: corecrypto.kext FIPS DRBG POST test passed!
10/7/13 12:41:31.000 PM kernel[0]: corecrypto.kext FIPS POST passed!


[...What the heck is all this?? ^ ...]


10/7/13 12:41:31.000 PM kernel[0]: AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
10/7/13 12:41:31.000 PM kernel[0]: AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
10/7/13 12:41:31.000 PM kernel[0]: AppleACPICPU: ProcessorId=3 LocalApicId=1 Enabled
10/7/13 12:41:31.000 PM kernel[0]: AppleACPICPU: ProcessorId=4 LocalApicId=3 Enabled
10/7/13 12:41:31.000 PM kernel[0]: AppleACPICPU: ProcessorId=5 LocalApicId=255 Disabled
10/7/13 12:41:31.000 PM kernel[0]: AppleACPICPU: ProcessorId=6 LocalApicId=255 Disabled
10/7/13 12:41:31.000 PM kernel[0]: AppleACPICPU: ProcessorId=7 LocalApicId=255 Disabled
10/7/13 12:41:31.000 PM kernel[0]: AppleACPICPU: ProcessorId=8 LocalApicId=255 Disabled
10/7/13 12:41:31.000 PM kernel[0]: calling mpo_policy_init for TMSafetyNet
10/7/13 12:41:31.000 PM kernel[0]: Security policy loaded: Safety net for Time Machine (TMSafetyNet)
10/7/13 12:41:31.000 PM kernel[0]: calling mpo_policy_init for Sandbox
10/7/13 12:41:31.000 PM kernel[0]: Security policy loaded: Seatbelt sandbox policy (Sandbox)
10/7/13 12:41:31.000 PM kernel[0]: calling mpo_policy_init for Quarantine
10/7/13 12:41:31.000 PM kernel[0]: Security policy loaded: Quarantine policy (Quarantine)
10/7/13 12:41:31.000 PM kernel[0]: Copyright (c) 1982, 1986, 1989, 1991, 1993
10/7/13 12:41:31.000 PM kernel[0]: The Regents of the University of California. All rights reserved.
10/7/13 12:41:31.000 PM kernel[0]: MAC Framework successfully initialized
10/7/13 12:41:31.000 PM kernel[0]: using 16384 buffer headers and 10240 cluster IO buffer headers
10/7/13 12:41:31.000 PM kernel[0]: IOAPIC: Version 0x20 Vectors 64:87
10/7/13 12:41:31.000 PM kernel[0]: ACPI: sleep states S3 S4 S5
10/7/13 12:41:31.000 PM kernel[0]: AppleIntelCPUPowerManagement: Turbo Ratios 0035
10/7/13 12:41:31.000 PM kernel[0]: AppleIntelCPUPowerManagement: (built 16:43:02 Jul 29 2013) initialization complete
10/7/13 12:41:31.000 PM kernel[0]: pci build Aug 29 2013 20:19:31, flags 0x23008, pfm64 (36 cpu) 0xf80000000, 0x80000000
10/7/13 12:41:31.000 PM kernel[0]: Sleep failure code 0x00000000 0x1f006c00
10/7/13 12:41:31.000 PM kernel[0]: [ PCI configuration begin ]
10/7/13 12:41:31.000 PM kernel[0]: console relocated to 0xf80000000
10/7/13 12:41:28.621 PM com.apple.launchd[1]: *** launchd[1] has started up. ***
10/7/13 12:41:28.621 PM com.apple.launchd[1]: *** Shutdown logging is enabled. ***
10/7/13 12:41:31.646 PM com.apple.launchd[1]: (com.apple.automountd) Unknown key for boolean: NSSupportsSuddenTermination
10/7/13 12:41:32.000 PM kernel[0]: AirPort_Brcm4331: Ethernet address 7c:d1:c3:eb:44:c9
10/7/13 12:41:32.000 PM kernel[0]: IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification
10/7/13 12:41:32.000 PM kernel[0]: IO80211Interface::efiNVRAMPublished():
10/7/13 12:41:33.016 PM airportd[27]: _processDLILEvent: en0 attached (down)
10/7/13 12:41:33.099 PM com.apple.SecurityServer[15]: Session 100000 created
10/7/13 12:41:33.000 PM kernel[0]: createVirtIf(): ifRole = 1
10/7/13 12:41:33.000 PM kernel[0]: in func createVirtualInterface ifRole = 1
10/7/13 12:41:33.000 PM kernel[0]: AirPort_Brcm4331_P2PInterface::init name <p2p0> role 1 this 0xffffff80339e6000
10/7/13 12:41:33.000 PM kernel[0]: AirPort_Brcm4331_P2PInterface::init() <p2p> role 1
10/7/13 12:41:33.000 PM kernel[0]: Created virtif 0xffffff80339e6000 p2p0
10/7/13 12:41:33.141 PM configd[17]: setting hostname to "Andrejs-MacBook-Air.local"
10/7/13 12:41:33.000 PM kernel[0]: AirPort: Link Down on en0. Reason 1 (Unspecified).
10/7/13 12:41:33.000 PM kernel[0]: en0::IO80211Interface:ostMessage bssid changed
10/7/13 12:41:33.146 PM configd[17]: network changed.
10/7/13 12:41:33.162 PM com.apple.SecurityServer[15]: Entering service
10/7/13 12:41:33.349 PM UserEventAgent[11]: Captive: [HandleNetworkInformationChanged:2435] nwi_state_copy returned NULL
10/7/13 12:41:33.000 PM kernel[0]: Previous Shutdown Cause: 5


[...and then it keeps on going for another 5 pages...]
( Last edited by And.reg; Oct 7, 2013 at 08:07 PM. )
This one time, at Boot Camp, I stuck a flute up my PC.
     
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Oct 8, 2013, 10:21 AM
 
This is normal. It's dropping from ACPI state S3 - normal sleep or Suspend to RAM - to ACPI state S4 - Suspend to Disk or what Windows likes to call hibernate. When you wake it, it has to recover the state from the disk which takes a few seconds. The reason is to save on battery life. Not sure if Apple has changed the rules for when it drops to S4, but I remember thinking that they were silly for always staying in S3 and only dropping to S4 when battery ran out.

Since either Lion or ML, any Mac with an SSD will start waking whenever it feels like it to fetch email (if Mail is open) and do a few maintenance tasks. This is called Dark Wake, which is what you're seeing when it wakes on the hour.
The new Mac Pro has up to 30 MB of cache inside the processor itself. That's more than the HD in my first Mac. Somehow I'm still running out of space.
     
And.reg  (op)
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Oct 8, 2013, 02:08 PM
 
Glad to know it's normal. It just never did that before and I've had this Macbook for a year so I'm really shocked that I had never seen that before so I thought that I must have damaged the logic board.
This one time, at Boot Camp, I stuck a flute up my PC.
     
And.reg  (op)
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Oct 9, 2013, 07:42 AM
 
Alright well I had my question answered in another thread. I guess the described behavior is "normal" even though I've never seen it before.

So far, no trackpad freezes in like 3 weeks. Seems like that's gone, even though all my old software has been back on my computer, for the previous 3 weeks. Looks like the 10.8.5 update permanently fixed the intermittent freezes, finally.

1. The delayed shut-down problem still remains.

2. And I have a new problem: My screen seems to boot to full brightness, even though I use medium brightness...perhaps resetting the PRAM may fix this. This started happening after the latest firmware update.

3. Someone is back to hacking my Calendar colors.
This one time, at Boot Camp, I stuck a flute up my PC.
     
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Oct 9, 2013, 08:27 AM
 
1. Have you checked what the logs say when the shutdown takes time?

2. You could try resetting the PRAM, but try an SMC reset if that doesn't help.
The new Mac Pro has up to 30 MB of cache inside the processor itself. That's more than the HD in my first Mac. Somehow I'm still running out of space.
     
And.reg  (op)
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Oct 11, 2013, 07:58 AM
 
1. In the Console...nothing shows up during the 30-ish second gap where I am waiting for the computer to restart or shut down.

2. I reset the PRAM but the problems seem to remain. Resetting the SMC sounds a bit overkill and I doubt that it'll solve these issues, but I might try it later.
This one time, at Boot Camp, I stuck a flute up my PC.
     
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Oct 11, 2013, 08:27 AM
 
Originally Posted by And.reg View Post
1. In the Console...nothing shows up during the 30-ish second gap where I am waiting for the computer to restart or shut down.
Which log are you looking at?
     
And.reg  (op)
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Oct 11, 2013, 02:26 PM
 
Applications > Utilities > Console
This one time, at Boot Camp, I stuck a flute up my PC.
     
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Oct 11, 2013, 02:46 PM
 
That's just a viewer (like Word is a viewer for the hundreds of Office documents on a machine).

There are dozens of log files on your machine.

Have Console show the log list and select the top-most system protocol or system.log.

Don't be disconcerted by stuff like "Can't handle disconnect" or "Mux ID not found" or "suppressing duplicate attach notification". The VAST majority of log entries are just notes that the system found a certain condition and responded accordingly — just as it was designed to do.

The trick is to sift through all the normality and find the one or two lines that are NOT okay (if at all).
     
And.reg  (op)
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Oct 11, 2013, 07:43 PM
 
Alright here is what it says in system.log:


Request to restart:

Oct 11 12:27:48 [...de-identified...] WindowServer[73]: CGXDeferSurfaces : Invalid source window 5866
Oct 11 12:27:48 [...de-identified...] WindowServer[73]: dict count after removing entry for window 0x26 is 0
Oct 11 12:27:48 [...de-identified...] WindowServer[73]: CGXGetConnectionProperty: Invalid connection 42499
Oct 11 12:27:48 --- last message repeated 4 times ---
Oct 11 12:27:48 [...de-identified...] coreservicesd[31]: SendFlattenedData, got error #268435459 (ipc/send) invalid destination port from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=148
Oct 11 12:27:48 [...de-identified...] com.apple.launchd.peruser.501[122] ([0x0-0x16016].com.apple.AppleSpell[202]): Exited: Terminated: 15
Oct 11 12:27:48 [...de-identified...] WindowServer[73]: CGXGetConnectionProperty: Invalid connection 42499
Oct 11 12:27:48 --- last message repeated 4 times ---
Oct 11 12:27:48 [...de-identified...] coreservicesd[31]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=665
Oct 11 12:27:48 [...de-identified...] com.apple.launchd.peruser.501[122] ([0x0-0xc00c].com.apple.iTunesHelper[163]): Exited with code: 1
Oct 11 12:27:48 [...de-identified...] com.apple.launchd.peruser.501[122] ([0x0-0x9a09a].com.apple.TextEdit[841]): Exited: Killed: 9
Oct 11 12:27:48 [...de-identified...] com.apple.launchd.peruser.501[122] (com.apple.mdworker.shared.04000000-0000-0000-0000-000000000000[1144]): Exited: Killed: 9
Oct 11 12:27:48 [...de-identified...] coreservicesd[31]: SendFlattenedData, got error #268435460 (ipc/send) timed out from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=100
Oct 11 12:27:48 [...de-identified...] loginwindow[57]: DEAD_PROCESS: 57 console
Oct 11 12:27:48 [...de-identified...] com.apple.launchd.peruser.501[122] (com.apple.PackageKit.InstallStatus): Throttling respawn: Will start in 9 seconds
Oct 11 12:27:48 [...de-identified...] airportd[1145]: _doAutoJoin: Already associated to “tempest”. Bailing on auto-join.
Oct 11 12:27:48 [...de-identified...] com.apple.time[125]: Interval maximum value is 946100000 seconds (specified value: 9223372036854775807).
Oct 11 12:27:48 [...de-identified...] WindowServer[73]: CGXGetConnectionProperty: Invalid connection 42499
Oct 11 12:27:48 --- last message repeated 4 times ---
Oct 11 12:27:48 [...de-identified...] coreservicesd[31]: SendFlattenedData, got error #268435459 (ipc/send) invalid destination port from ::mach_msg(), sending notification kLSNotifyApplicationDeath to notificationID=132
Oct 11 12:27:48 [...de-identified...] shutdown[1170]: reboot by [...de-identified...]:
Oct 11 12:27:48 [...de-identified...] shutdown[1170]: SHUTDOWN_TIME: 1381508868 602670
Oct 11 12:28:15 localhost bootlog[0]: BOOT_TIME 1381508895 0
Oct 11 12:28:16 localhost kernel[0]: PMAP: PCID enabled
Oct 11 12:28:16 localhost kernel[0]: PMAP: Supervisor Mode Execute Protection enabled
Oct 11 12:28:16 localhost kernel[0]: Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
Oct 11 12:28:16 localhost kernel[0]: vm_page_bootstrap: 821325 free pages and 219059 wired pages
Oct 11 12:28:16 localhost kernel[0]: kext submap [0xffffff7f80742000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff8000742000]
Oct 11 12:28:16 localhost kernel[0]: zone leak detection enabled
...rest of normal boot process

There is nothing in system.log between

Oct 11 12:27:48 [...de-identified...] shutdown[1170]: SHUTDOWN_TIME: 1381508868 602670
and
Oct 11 12:28:15 localhost bootlog[0]: BOOT_TIME 1381508895 0
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And.reg  (op)
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Oct 29, 2013, 08:35 PM
 
One quick little update: My Macbook qualifies for a hard drive replacement.

In the meantime, VideoDownloadHelper (for Firefox) corrupted my hard drive.

How do I know?

Because I was using it in Firefox to get some video, then Firefox freaked out on me, and when I tried to re-open it, my computer became unresponsive and I couldn't force-quit Firefox for like 30 seconds... finally I was able to get the computer to re-boot, but then it gave me this gray screen and a progress bar that never finished... so I force re-booted into single user mode, ran fsck -y -f (so glad I know this) and found A TON of errors that were not there previously. About 10 minutes of messages later, I rebooted fully into admin. user with GUI, re-opened Firefox, and found a new tab that says "VideoDownloadHelper has been updated!"

So, all I have to say to the VideoDownloadHelper devs right now is:

Fix your software: Your background update corrupted my hard drive.


(I then had to run Repair Disk in Disk Utility ...even after all this... and finally I get a green message saying that everything is all right.)

That is all.
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And.reg  (op)
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Nov 3, 2013, 07:35 AM
 
Well I just had the hard drive replaced, upgraded to 10.9...

and the shut-down problem... still exists.


I guess I'm just stuck with an un-fixable bug for the life of this computer.



The other thing I've noticed is that my battery life seems to have gone down since upgrading to 10.9, rather than up like I was eagerly promised. With 100% battery charge, I'm topping out at 6 hours...with 10.8 I would top out at 9 hours. In both cases, I found not one process that was using more than 2% of battery life and I'm still getting worse battery life with my Macbook after upgrading to 10.9. I thought that my battery life would nearly double because of time coalescing.



And why does my Activity Monitor sometimes launch as a blank window??


[Due to how MacNN has setup the forums, I cannot post an attachment to prove to you that my Activity Monitor sometimes launch as a blank window. I am also not able to use TinyPic to post the image, because the service isn't working properly.]


According to Activity Monitor, Safari uses "significant energy" even though I'm just sitting on this page.

Let me try installing an ad-block (which is what I had used before) and see what happens.
( Last edited by And.reg; Nov 3, 2013 at 08:06 AM. )
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Nov 8, 2013, 09:09 AM
 
One comment that I would like to make is that the shutdown problem is significantly less likely to happen with 10.9 than when I was using 10.8.2 to 10.8.5.
The 20-second delay might happen 6 times out of 10, with 10.9 (i.e. 60% chance)
Whereas with 10.8.2 to 10.8.5, the 20-second delay happened 9 times out of 10 (i.e. 90% chance).
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Dec 17, 2013, 08:31 AM
 
I just updated to 10.9.1, and the sometimes-long-shutdown-problem still exists.

I will be sending feedback directly to Apple.
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Feb 27, 2014, 07:36 AM
 
I just upgraded to 10.9.2, and the long shut-down delay still exists.

I will be sending feedback directly to Apple.
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Feb 27, 2014, 08:08 AM
 
Did you try reinstalling the OS at all? Anything else really unusual?
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Feb 27, 2014, 01:12 PM
 
Originally Posted by PeterParker View Post
Did you try reinstalling the OS at all? Anything else really unusual?
I've done a full OS re-install when I was still using 10.8.5, and I was still having the problem.

I had the hard drive replaced. Still had the same problem.

Nothing really unusual except the OS glitches.

I haven't caused this bug.

Does your Macbook take a long time to shut down?
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Feb 27, 2014, 07:10 PM
 
Your computer has given you fits for at least a year. Have you had a Genius Bar appointment where you've shown them these strange issues? I can't believe all of these problems have been just because of OS snags (especially since so few other people have reported anything like them). The Genius Bar is the place to plop the machine down, whip out your (multi-page) list of issues, and have them thoroughly looked into one-by-one. Emphasize the amount of time you've spent messing with the issues; that makes a difference.

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Feb 28, 2014, 08:30 AM
 
That's the thing though. I was experiencing these problems back in October when I had made an appointment with the Genius Bar. They found no problems (not even cosmetic) other than with the then-defective hard drive.

Since I've started the thread, however, I have made some changes to how I use my computer. I don't bother with Canon's scanner software anymore, I don't use Flash or have it installed, I don't use Skype (yet...), I don't use Firefox anymore (got rid of that back in October), I don't use VLC or Flip4Mac...

as a result of these changes, I'm not seeing the 5-second I/O freezes from before... if anything I still have (i) Safari image drag-and-drop-causes-Finder-to-crash, (ii) long shut-down delay (seriously, has no one else on a Macbook had this problem?), and (iii) the usual buggy Finder as the only persistent issues, so I'm pretty convinced that it's mostly issues internal to the OS. Given these issues, I'm not expecting a visit to a Genius Bar (100 miles away) to be very a particularly productive use of my time and especially since I need my computer every day for work.
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Feb 28, 2014, 10:31 AM
 
Put that way, your problems seem to be mostly with the Finder. I said this before, but the image drag-and-drop makes me think that it's trying to create the preview image and uses some application or plugin that either doesn't work or is no longer available. The Finder trying to locate a missing network drive is a perennial problem. Did you ever try rebuilding the LaunchServices database? Yes, I'm sounding like a Mac user from 2004 right now, but it's not entirely impossible that you have or had some roque app that messed up the database. Titanium's Maintenance can do that.
The new Mac Pro has up to 30 MB of cache inside the processor itself. That's more than the HD in my first Mac. Somehow I'm still running out of space.
     
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Feb 28, 2014, 12:29 PM
 
Originally Posted by And.reg View Post
as a result of these changes, I'm not seeing the 5-second I/O freezes from before...
Well, let me clarify, the problem hasn't totally gone away.

This is an issue with scrolling in 10.9 - and was definitely never present in 10.8.x. Have you ever two-finger scrolled through a document and just as the scrolling motion comes to an end, you want to keep scrolling, but you can't and the text just freezes in place? This happens to me like 15 times a day and it still hasn't been fixed, but usually I can at least move the cursor around.


I can try Titanium and rebuild the database once I have a chance to backup my data.
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Mar 7, 2014, 01:49 PM
 
Update.

Well it looks like a ton of other people have the long shut-down problem and, as I suspected, Apple has known about this issue for over a year:

https://discussions.apple.com/thread...rt=15&tstart=0

https://discussions.apple.com/thread...rt=30&tstart=0

10.8: A fix for slow shutdown times - Mac OS X Hints

UPDATED: Slow Shutdown Time With 10.8.2 AND 10.8.3 - Page 6 - MacRumors Forums

Fix Slow Shutdown in OS X 10.8-10.9 - Page 2 - MacRumors Forums

Slow Shutdown in Mavericks 10.9 - MacRumors Forums


From what I can tell, any one of a large number of possible solutions may remedy the issue:

[1] Wipe all the user library caches. (I may try this...)
[2] Disable bluetooth (I don't use bluetooth anyway) and unplug all periphs. (I don't use any except for my iPod Touch 5).
[3] Remove preference files associated with Parallels (which I don't use).
[4] Disable iCloud. I already tried that after I wiped my OS totally fresh. Didn't work. I also don't have internet or printer sharing enabled either.
[5] Reset iCloud keychain default (...hesitant to try since I've also heard that the shutdown delay comes back...) or remove WiFi keychain.
[6] In Safari's Preferences, under Privacy, click Remove All Website Data (...others report that the shutdown delay comes back...).
[7] Force the computer to shut down after 2 seconds using preset Terminal commands (this doesn't sound safe).

This concludes my list of "What others have tried..."



So here is what I tried...

Well I downloaded Titanium's Maintenance and ran the SMART Status and Structure of the system files tests, and I was told that my volume had to be repaired. So, I did that...I received some messages about orphans/blocks and a message about an .m4a file that I just deleted yesterday. Weird.

So, I went back into Titanium's Maintenance and re-ran the above tests, this time no errors.

So then I ran permission/maintenance scripts, rebuilt the LaunchServices database (like you said I should) and also cleared my user cache.


Result:

I still have a delayed shut-down problem, up to 25 seconds.

Also, my monitor has started to boot up into full brightness, again... so this means that I'll have to re-zap the PRAM...again...

So basically, "P" (your username), what else should I try?
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Mar 7, 2014, 02:09 PM
 
Originally Posted by And.reg View Post
my volume had to be repaired. So, I did that...I received some messages about orphans/blocks and a message about an .m4a file that I just deleted yesterday. Weird.
This little bit can indicate severe problems, and those "some messages" are fairly vital, as they indicate that something is going so wrong that you might be on the verge of actually losing data (if you haven't yet).
     
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Mar 7, 2014, 02:44 PM
 
So, what do you think?

I have special software on my computer which I need for research and isn't available on workstations around my office. It's not like I can just send my computer in for repairs and be without it for 2-3 weeks.
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Mar 8, 2014, 04:43 AM
 
Has the drag-n-drop crash and the general Finder issue gone away? Didn't so much think about the slow shutdown for that one.

The errors you mention indicate that something is up with the storage in your MBA, though. Could be transenient, but that's far from certain.
The new Mac Pro has up to 30 MB of cache inside the processor itself. That's more than the HD in my first Mac. Somehow I'm still running out of space.
     
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Mar 8, 2014, 09:32 AM
 
Originally Posted by P View Post
Has the drag-n-drop crash and the general Finder issue gone away?
No. Dragging and dropping images from Safari to a folder in Finder multicolumn view sometimes still causes Finder to crash.

Do you want me to send you the crash log entry for a particular example? (How can I do that? Due to the way that the forums are setup, I cannot attach log files. Therefore, I cannot send you the crash log entry.)


So, what else should I try to troubleshoot the issues?
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Mar 9, 2014, 03:19 PM
 
Originally Posted by And.reg View Post
No. Dragging and dropping images from Safari to a folder in Finder multicolumn view sometimes still causes Finder to crash.

Do you want me to send you the crash log entry for a particular example?

Or... sometimes the link/image/"thing" that I want to drag into a Finder column, when I un-click, the "thing" literally hangs on the screen for a few seconds, then re-coils and I have to restart the Finder.

Here is what appears in the Console.

This did not seem to be an issue for me in 10.8:


Code:
3/9/14 3:17:08.206 PM Finder[963]: Can not nest column dragging sessions 3/9/14 3:17:08.211 PM Finder[963]: ( 0 CoreFoundation 0x00007fff9145825c __exceptionPreprocess + 172 1 libobjc.A.dylib 0x00007fff92157e75 objc_exception_throw + 43 2 AppKit 0x00007fff99454b9d -[NSBrowser _setDropTargetColumn:targetRow:targetDropOperation:dragOperation:] + 0 3 AppKit 0x00007fff9945d223 -[NSBrowserTableView draggingEntered:] + 103 4 Finder 0x00000001076bb73a Finder + 3102522 5 AppKit 0x00007fff9938cdbc NSCoreDragTrackingProc + 3320 6 HIServices 0x00007fff98ef8e3c DoTrackingMessage + 370 7 HIServices 0x00007fff98efbd99 CoreDragMessageHandler + 753 8 CoreFoundation 0x00007fff91403db8 __CFMessagePortPerform + 760 9 CoreFoundation 0x00007fff913899a9 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41 10 CoreFoundation 0x00007fff9138991e __CFRunLoopDoSource1 + 478 11 CoreFoundation 0x00007fff9137aa16 __CFRunLoopRun + 1830 12 CoreFoundation 0x00007fff9137a0b5 CFRunLoopRunSpecific + 309 13 HIToolbox 0x00007fff94666a0d RunCurrentEventLoopInMode + 226 14 HIToolbox 0x00007fff946667b7 ReceiveNextEventCommon + 479 15 HIToolbox 0x00007fff946665bc _BlockUntilNextEventMatchingListInModeWithFilter + 65 16 AppKit 0x00007fff990803de _DPSNextEvent + 1434 17 AppKit 0x00007fff9907fa2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122 18 AppKit 0x00007fff99073b2c -[NSApplication run] + 553 19 AppKit 0x00007fff9905e913 NSApplicationMain + 940 20 Finder 0x00000001073cc770 Finder + 26480 21 libdyld.dylib 0x00007fff9a5305fd start + 1 ) 3/9/14 3:17:16.847 PM loginwindow[59]: *** WARNING: -[NSImage compositeToPoint:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead. 3/9/14 3:17:16.847 PM loginwindow[59]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead. 3/9/14 3:17:18.670 PM com.apple.launchd.peruser.501[135]: (com.apple.Finder[963]) Exited: Terminated: 15

Also: Is it normal that I always have a 1-second delay after I click on a link before a new tab opens?

(Edit: I recall something about certain ISPs being the cause of this delay problem, but I can't find the thread on how to fix it)
( Last edited by And.reg; Mar 10, 2014 at 08:03 AM. )
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Apr 26, 2014, 09:57 AM
 
Here is a small update: Verify Disk does not go through the whole checking process anymore.

I have to boot into Command-R and then run Verify Disk... then I get the green message.

This is the same bug that others have reported:

https://discussions.apple.com/thread...art=0&tstart=0
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Apr 10, 2015, 01:02 PM
 
Perhaps a related issue...


I just updated to 10.10.3 yesterday, and since then, in mid-stream-work, my computer has totally frozen, then the screen went blank and then it rebooted itself.

What's going on? I'm freaking out
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Apr 14, 2015, 08:08 AM
 
Restart the computer. Lately, OS X seems to like a second restart after some updates. When I went to 10.2, the machine ran screwy for a while, so I restarted it and afterward, it was back to wonderfulness.

Glenn -----OTR/L, MOT, Tx
     
 
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