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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Developer Center > Riddle Me This. (Flash file problems)

Riddle Me This. (Flash file problems)
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Registered User
Join Date: Jul 2001
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Jan 6, 2002, 05:24 PM
 
On my web site's flash intro (link is in the sig) the images show up with white borders around them on some computers (mostly PCs). Here's what I did:

-Saved all of my images as transparent PNGs (used Photoshop 6.0)
-Imported those images into Flash (5)
-Background color of both the Flash swf and web page is EFEFEE

Now on my IceBook, Rev A iBook, and a friend's new HP, the Flash shows up fine, but on some other computers the white borders around the images show. It's almost as if I never made those images transparent (even though they are).

Anyone have any ideas?
     
Mac Elite
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Jan 6, 2002, 05:52 PM
 
Originally posted by Subzero Diesel949:
<STRONG>On my web site's flash intro (link is in the sig) the images show up with white borders around them on some computers (mostly PCs). Here's what I did:

-Saved all of my images as transparent PNGs (used Photoshop 6.0)
-Imported those images into Flash (5)
-Background color of both the Flash swf and web page is EFEFEE

Now on my IceBook, Rev A iBook, and a friend's new HP, the Flash shows up fine, but on some other computers the white borders around the images show. It's almost as if I never made those images transparent (even though they are).

Anyone have any ideas?</STRONG>
Not all browsers support PNG transparency equally.
     
Grizzled Veteran
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Jan 10, 2002, 10:23 PM
 
Originally posted by Raman:
<STRONG>

Not all browsers support PNG transparency equally.</STRONG>
Yes, but that wouldn't matter if everything's being handled by the Flash plug-in.

Are any of these images masked? Because I had some trouble recently on a file where setting the alpha of a clip full of images caused the mask to fail...

Could you give any more info about how these images are used?
Computer thez nohhh...
     
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Jan 11, 2002, 01:41 AM
 
Hmmm...I don't remember if I masked them.

The images were saved as transparent PNGs in Photoshop.
Those images were imported into Flash.
No borders or other mess show up on the Flash file. Ditto the SWF file. This is on both my Rev. A iBook (Clamshell) and iBook 600. The borders and whatnot appear on some computers and not others, regardless of browser. They are either white or have that pinstripe background (wait a minute, I don't use that pinstripe background anywhere on that page or in that Flash file!) Weird, huh?

I even had a friend fix up the images on his PC and save them as individual SWF files. That didn't work...he suspected problems with the Mac Flash program and how it handles transparencies.

I even changed the background color of the stage...borders still appeared. On another Flash file I was working on, borders appeared around those images, but of a lighter shade of the stage background color.

I have no idea what is wrong or how to fix the problem.

With the Flash file on my site the alpha settings change quite a bit.


And why on some computers does "Loading" remain on some computers although that part of the file is separate from the rest? (Different layers)


Bear in mind, this file works as intended on my own iBooks as well as other newer-model Macs and Wintels.



[ 01-11-2002: Message edited by: Subzero Diesel949 ]
     
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Join Date: Feb 2001
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Jan 15, 2002, 10:36 AM
 
well, on a lombard400 running x.1.2 and ie, i can definitely see the white borders on all of your images. since you're on your ibook lcd, tilt the screen various ways to see if you can see the the faint differences.

what i think you should do is either work with gifs (since it doesn't seem like you have any progressive transparency on any of those images) or to recreate some of the images (the arrow in the sphere for instance) in flash using vector art. it'll look cleaner and crisper and more professional rather than the bitmap files you're using now. plus, the graphics would be reusable and scale perfectly. as for the subzero image, take an original un-pixelated version and import that into flash. rasterize the image into vector art and clean up some of the points. this too will give you a cleaner looking image, all border free, and will scale up, down, around, any which way you decide to have it.

all of these vector pieces will be border free and will look much cleaner.

otherwise, try gifs...they are more universally implemented than pngs...yeah yeah, i know, the flash plugin should be handling it, but the fact is that it's not.
     
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Jan 19, 2002, 03:48 AM
 
Okay guys, how about now? Any borders? It's a white background now.

I didn't fix the Subzero image b/c it was waaay too time consuming. I might have a friend make a better intro for me.
     
Baninated
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May 2, 2006, 01:35 PM
 
its happening all over the net only on IE its because the new Microsoft upgrade for Internet explorer go here http://blog.freenethelp.com/ they have a .js script that you can use to fix the problem.
     
   
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