[lonb]

Friendly neighborhood Mac familiars,

Recently my company launched the website, www.SnapFood.com. Our primary market includes a substantial number of multimedia development companies, a subset of which use OS9. Some of our field people have witnessed firsthand that our "website doesn't load at all" on some of these machines.

I don't know anyone with OS9 so I can't test this. If anyone can check this out, and possibly suggest why the problem is occuring, it would be incredibly appreciated.

In fact, if you work in Manhattan, we would be happy to offer you a discount on ordering through the web site (sorry the service is only available right now in NYC).

Thanks in advance!

- Lon

[larkost]

It is not MacOS 9 that is having problems, but InternetExplorer 5 (mac). I would guess that they are seeing the same problems that I am seeing on MacOS X with the bundled version of IE 5: the page never completes loading, and locks up the browser.

I spent a few minutes trying to figure out exactly what is giving the problem, but was unable to come up with any answers. When I downloaded the html file to my desktop, and set a base tag to your site, everything worked just fine. That leaves 2 possibilities:

You are sending different pages to different browsers, but when I tested this with OmniWeb masquerading as IE 5 nothing seemed different.

The other possibilty is some wonky http interaction between the server and IE 5... I did a check of the headers and nothing looks wrong... but it is a place to look into. You are running on Apache 2, and I have not heard of anything generic. I would look at any browser checking code in the jsp pages.

[lonb]

Originally posted by larkost:
It is not MacOS 9 that is having problems, but InternetExplorer 5 (mac)... You are running on Apache 2, and I have not heard of anything generic. I would look at any browser checking code in the jsp pages.

First, let me say, THANK YOU for doing such diligent investigation, it is amazing of you.

Second, let me say, that is really odd. I will ask my SA to check out the Apache config to see if it is doing anything. The only place that I know for sure we are doing browser checking is in the javascript.

[wataru]

This may be a completely different issue, but Netscape 4.7 (bundled with OS 9 right up until the end) has trouble with CSS-heavy sites. On one I developed it would show a blank page until you resize the window, at which point it would render the page very half-assedly.

Do you know which browser your clients are using?

[lonb]

Originally posted by wataru:
This may be a completely different issue, but Netscape 4.7 (bundled with OS 9 right up until the end) has trouble with CSS-heavy sites. On one I developed it would show a blank page until you resize the window, at which point it would render the page very half-assedly.

Do you know which browser your clients are using?

They are all over the place, but we have a disproportionately large number of Mac/IE users because of our target market.

[skalie]

That site consistently crashes my browser, it is attempting to load "food.jpg" ( 22K ) and .........crash.

Mac OSX 10.1 in combination with IE 5.1.2, which is a sobering combination for any web developer.

[lonb]

IT IS FIXED!!!!!!

I found the problem after going back to basics and stripping out section after section. It only took so long because I could not believe the problem. In fact, I still don't but, please test and you'll see it is resolved.

The problem is that Internet Explorer on the Mac crashes when I have two images next to each other and one of them as the align param in the img tag.

Scary, kids?

Yes, the new version (now in testing at http://home.lonbinder.com:8080/welcome.jsp) simply determines that tag now with some JS and it seems to work. But please feel free to test.

INSANITY!!!!!!!!

[skalie]

No more browser crash for me, well done.