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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Printing 11x17 from MS Office X results in 8.5x11 document

Printing 11x17 from MS Office X results in 8.5x11 document
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Tennberg
Junior Member
Join Date: Apr 2001
Status: Offline
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Aug 5, 2003, 10:05 AM
 
Hi everyone,

I recently moved all the Macs in our office to OS 10.2.6. They are also running Office 10.1.3. Whenever someone tries to print an 11x17 document from Word or Excel to a Canon CLC 1140 printer we have, the document comes out as 8.5x11. Printing from Office to any other printer results in the correct paper size. In addition, printing from other apps like Photoshop or Illustrator to the Canon printer reults in the correct paper size.

I am running the latest drivers for our printer and have checked all possible settings.

Has anyone seen this behavior before? I'm not sure if it's an Office problem or a driver problem. Does the Office 10.1.4 update fix this problem, if you know?

Thanks.
     
Phoenix1701
Senior User
Join Date: May 2001
Location: Massachusetts, USA
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Aug 5, 2003, 11:51 AM
 
Your problem may be related to the one in this thread, which would suggest it's a driver problem. This is a different printer though, and different situation as well, so it may also be an Office problem... blaming things on Microsoft has a certain appeal in general.
     
   
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