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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Acrobat 5.0.5 won't start up suddenly

Acrobat 5.0.5 won't start up suddenly
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andreas_g4
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Aug 22, 2003, 10:28 AM
 
I'm running Acrobat 5.0.5 under 10.2.6 (since 6.0 is too slow on my iBook). Out of a sudden, when I click the Acrobat icon, it bounces 2-3 times and then says "The application... Blabla" and quits.
I re-installed Acrobat and deleted all releating prefs. Didn't help. Has anyone had the samke experience and could share a solution?
     
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Aug 22, 2003, 11:10 AM
 
What is the error message? Bla bla bla doesn't really help to locate the problem.
Is there some error message in Console.app?
Can you post the crash log?
Did you try temporarily removing the folders /Library/Application Support/Adobe and ~/Library/Application Support/Adobe ?
Nasrudin sat on a river bank when someone shouted to him from the opposite side: "Hey! how do I get across?" "You are across!" Nasrudin shouted back.
     
andreas_g4  (op)
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Aug 23, 2003, 07:10 AM
 
I mean the standard error message you get when an app crashes:

"The application Acrobat has unexpectedly quit. The system and other applications have not been affected."

Well, that's blabla...

I removed all application support folder temporary from their respective locations. As I said, that didn't help. That's wired, isn't it.

Here's the crash log:


Date/Time: 2003-08-23 14:02:03 +0200
OS Version: 10.2.6 (Build 6L60)
Host: Andreas-Computer.local.

Command: Acrobat 5.0
PID: 771

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000006

Thread 0 Crashed:
#0 0x90134c2c in CFGetTypeID
#1 0x00226bf0 in 0x226bf0
#2 0x002263fc in 0x2263fc
#3 0x002279a4 in 0x2279a4
#4 0x0022a4b8 in 0x22a4b8
#5 0x0022c420 in 0x22c420
#6 0x003d9be4 in 0x3d9be4
#7 0x00229650 in 0x229650
#8 0x90278684 in CCFM_LaunchApplication
#9 0x0000362c in main
#10 0x0000329c in _start
#11 0x0000311c in start

PPC Thread State:
srr0: 0x90134c2c srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x90134c1c ctr: 0x90134c0c mq: 0x00000000
r0: 0x00226bf0 r1: 0xbffff3d0 r2: 0x9017d0f8 r3: 0x00000000
r4: 0xa1b1c1d3 r5: 0x00000000 r6: 0x00000000 r7: 0x00000000
r8: 0x00000000 r9: 0xa0001048 r10: 0x00000000 r11: 0x00000100
r12: 0xa01364ac r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0xbffffe64 r21: 0xffffffff r22: 0xbffffc20 r23: 0x00000000
r24: 0x000b0160 r25: 0x00e12710 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x00000000 r30: 0x00d4f5a4 r31: 0x90134c1c
     
   
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