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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Mail.app has trouble retrieving messages

Mail.app has trouble retrieving messages
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Forum Regular
Join Date: Aug 2002
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Aug 30, 2003, 01:43 PM
 
Mail has been acting up recently. Sometimes it won't retrieve new messages from the server with or without an error message. Most of the times it works fine. Mozilla works flawlessly with the same exact settings. Any idea?
     
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Join Date: Aug 2003
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Aug 30, 2003, 07:11 PM
 
What is the error message you are getting?
     
Forum Regular
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Sep 1, 2003, 07:55 AM
 
Originally posted by bergy:
What is the error message you are getting?
Sometimes I get the usual "unable to retrieve mail from server..." or something like that. But mostly, the "preparing to retrieve..." message on the bar stays there for a while with the icon spinning, and then no new mail and no error message. I use another mail program and the new messages are there.
     
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Nov 17, 2003, 11:02 AM
 
Update:
switched to Panther AND bought a new iBook. Mail.app still has trouble retrieving messages. The "preparing to retrieve messages..." with spinning icon stop running after 30 seconds and it looks like it didn't find any new messages, but in fact the new messages are on the server; Entourage retrieves them. I suspect now it's a problem with Comcast servers and Mail.app. Any idea how to fix this?
     
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Join Date: Jul 2001
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Nov 17, 2003, 11:41 AM
 
I don't have a fix really, but I can confirm that Mail and Comcast rarely, if ever, play nice together.

good thing I never use that address.
cpac
     
   
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