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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Entourage and Word X-- can't open together

Entourage and Word X-- can't open together
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Grizzled Veteran
Join Date: Dec 2001
Location: nyc
Status: Offline
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Sep 1, 2003, 02:35 PM
 
When I have Word X open, and try to Open Entourage, I get a meesage that says:

THE OFFICE DATEBASE CANNONT OPEN.

It says to unistall an older version of office... i had to install word by draggin it to the harddrive, maybe that caused the problem.

any tips?
     
Mac Enthusiast
Join Date: Nov 2001
Location: Arizona
Status: Offline
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Sep 1, 2003, 03:00 PM
 
Tip: Reinstall Office X.

Backup any user data, including the Microsoft User Data folder, your custom Templates and AutoCorrect library. This is just good policy, although the Remove Office app has an option to retain user data.

Use the "Remove Office" program from the Office v.X CD. They either drag the entire Microsoft Office X folder into yoru Applications folder or run the Office Installer. (Also run the Office Value Pack installer if you need any of those tools, e.g. Equation Editor or other language proofing tools.) Then re-apply the Office 10.1.2 updater (available on http://www.microsoft.com/mac ).

Office isn't designed to be installed by dragging individual applications around. Your version conflict is probably in the helper app "Microsoft Database Daemon" or one of the other helper apps in the "Office" subfolder that are used by both Entourage and Word.
     
Mallrat  (op)
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Join Date: Dec 2001
Location: nyc
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Sep 1, 2003, 03:45 PM
 
Here's the deal. I dont' have Office.

I bought Entourage for X.. and just recently bought Word X upgrade (so I need my old Word CD to install it).

I just recenlty reinstalled my whole harddrive.

anyway, i installed entourage and word... they worked fine.. then word wouldn't open... so I just installed it by dragging it over... and now it works....

then I got the error... they both work fine by themselves, and in fact I think if I open Entourage fist then word, it works... but it still shouldn't be that way.
     
   
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