[Cube13]

Hi All,

Hope someone can help me here.

I am pretty new to the Mac side and have purchased Office X, so far everything has been working great but I cannot figure out how to do the following with Entourage.

1. I am on highspeed but sometimes when I click on send and receive it tells me there is no dial tone. Next time I click it works fine. Anyway to set it up so it works everytime?

2. How can I set it up so when I reply to emails it automatically starts at the top of the email instead of the bottom?

3. How do I setup so email is automatically checked every say 30 mins?

4. When sending attachments, I get asked how do i want to send the attachment, universal, apple formet, PC, etc.. what is the best one to choose so everyone can access the attachment? I am assuming universal so what is the difference with the other ones?

Any help is greatly appreciated.

[car1son]

Originally posted by Cube13:
1. I am on highspeed but sometimes when I click on send and receive it tells me there is no dial tone. Next time I click it works fine. Anyway to set it up so it works everytime?

I haven't seen this, but try this: Open System Preferences (e.g. from Apple Menu), and open the "Network" pane. Set the "Show:" pull-down to "Network Ports Configuration". Locate the "Internal Modem" entry under the list of Port Configurations. Click and Drag "Internal Modem" down the list, under "Built-in Ethernet". If you never use dial-up, uncheck the box, too. (Remember you'll need to come back here and enable it again if you ever need to use dial-up access.)

Hopefully that will stop any app from trying to use your dial-up port. Also see last part of my suggestion for Q. 3.

Originally posted by Cube13:
2. How can I set it up so when I reply to emails it automatically starts at the top of the email instead of the bottom?

In Entourage X, open "Mail & News Preferences..." from the Entourage menu. Go to the "Reply and Forward" tab. Uncheck the "Place insertion point after inserted text" option.

Originally posted by Cube13:
3. How do I setup so email is automatically checked every say 30 mins?

In Entourage X, open "Schedules" from the Tools menu. There's probably one already there named "Send & Receive All". Select it and click Edit. In the "When" box, change the pull-down select (probably says "Manually") to "Repeating Schedule", and then fill in the "Every" box with "30" and make sure the final pull-down is "Minutes".

While you're on this Edit Schedule dialog, you might also check the "Only if connected" box (still under "When"). This might relate to your first question on "no dial tone"

Originally posted by Cube13:
4. When sending attachments, I get asked how do i want to send the attachment, universal, apple formet, PC, etc.. what is the best one to choose so everyone can access the attachment? I am assuming universal so what is the difference with the other ones?

In Entourage, open "Mail & News Preferences". Go to the "Compose" tab. Set the "Encode:" pull-down to "Any computer (Apple Double)". That works for me sending Word, Excel & PP docs to Windows users.

It will also help Windows users to open documents if you use the standard Windows file suffixes in your file names, e.g. save Word documents as "MyProposal.doc" and Excel docs as "MyBudget.exl". This way Windows will automatically associate them with the proper application for your recipients.

[Cube13]

Originally posted by car1son:
I haven't seen this, but try this: Open System Preferences (e.g. from Apple Menu), and open the "Network" pane. Set the "Show:" pull-down to "Network Ports Configuration". Locate the "Internal Modem" entry under the list of Port Configurations. Click and Drag "Internal Modem" down the list, under "Built-in Ethernet". If you never use dial-up, uncheck the box, too. (Remember you'll need to come back here and enable it again if you ever need to use dial-up access.)

Hopefully that will stop any app from trying to use your dial-up port. Also see last part of my suggestion for Q. 3.


In Entourage X, open "Mail & News Preferences..." from the Entourage menu. Go to the "Reply and Forward" tab. Uncheck the "Place insertion point after inserted text" option.

In Entourage X, open "Schedules" from the Tools menu. There's probably one already there named "Send & Receive All". Select it and click Edit. In the "When" box, change the pull-down select (probably says "Manually") to "Repeating Schedule", and then fill in the "Every" box with "30" and make sure the final pull-down is "Minutes".

While you're on this Edit Schedule dialog, you might also check the "Only if connected" box (still under "When"). This might relate to your first question on "no dial tone"

In Entourage, open "Mail & News Preferences". Go to the "Compose" tab. Set the "Encode:" pull-down to "Any computer (Apple Double)". That works for me sending Word, Excel & PP docs to Windows users.

It will also help Windows users to open documents if you use the standard Windows file suffixes in your file names, e.g. save Word documents as "MyProposal.doc" and Excel docs as "MyBudget.exl". This way Windows will automatically associate them with the proper application for your recipients.

Hi there,

Thanks for all your help.

Did everything suggested and it works great!

Much appreciated

Cube13

[tooki]

Watch out!

Excel files are not .exl, they are .xls.

tooki