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Dave N · Oct 30, 2003, 08:23 AM

I wiped my HD and did a fresh install of Panther on my Quicksilver 733, and installed Office X. But when I try to do the 10.1.2 update, the installer can't get past the "Gathering Information" stage -- I get the eternal spinning beachball. I tried reinstalling Office, but get the same thing. Does anyone have any suggestions?

BTW, Office updates installed fine on my iBook.

Dave N · Oct 30, 2003, 08:28 AM

Well, nevermind. After about 10 minutes of inactivity the installer finally started. It was odd, because I have Diskspy so I can see when there is HD activity, and there wasn't any for the whole time...

S|ntax · Oct 30, 2003, 08:59 AM

same thing happened to me. there is definitely a bug in those updaters.

JKT · Oct 30, 2003, 09:10 AM

Are the installers VISE installers? If so the issue is iDisk or other network volumes - the installer's are searching all mounted volumes before performing the install or something like that... MacFixIt had an article about it a few days ago.

forkies · Oct 30, 2003, 09:29 AM

I believe it has something to do with "Network" in /

If you disc yourself from the network prior to running the installs, they go just fine.

someone confirm this so it's not just me?