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thejust · Dec 29, 2003, 02:23 PM

Every single time I run norton I am told there are major errors regarding nodes and clump sizes. Norton offers to fix this for me but the same errors are there every time I run it. Why does this keep recurring?

tooki · Dec 29, 2003, 02:31 PM

Step 1. Take Norton and delete it from your computer and throw it in the trash.

Step 2. Buy DiskWarrior.

Step 3. Use DiskWarrior.

tooki

wataru · Dec 29, 2003, 02:34 PM

CharlesS · Dec 29, 2003, 03:04 PM

I second tooki's suggestion.

When Norton starts doing things like this, and especially when it starts reporting the same error over and over again, it is a sign that Norton might be seeing a problem that it can't fix, or even worse, that it may be seeing a problem that isn't even there.

I have had Norton report errors like this on drives that were previously working fine, but after "fixing" them, the drives would no longer mount.

DiskWarrior, on the other hand, is by far the most reliable disk utility currently available. Unfortunately, it's not compatible with 10.3 yet, so you need to have a machine that can boot from a 10.2 CD in order to use it right now. Hopefully, though, a 10.3 version should be out soon.

dfiler · Dec 29, 2003, 03:28 PM

Are you experiencing errors that might neccessitate a third party utility or are you using Norton just to be safe?

In the OS 9 days, Norton was more likely to help a newbie than to hurt them. Now, it seems that the exact opposite is true and I advise most people to stay away from Norton.

Unless something is wrong (and/or you really know what you're doing), running norton on a functional system is actually more likely to result in data corruption. This isn't a fanatical claim on my part. As soon as Norton appears to cause more good than harm, I'll switch back to recommending it again.

Fonzie · Dec 29, 2003, 03:45 PM

How about using the Disk Utility from Apple ? Is that not good ?

typoon · Dec 29, 2003, 03:49 PM

Originally posted by tooki:
Step 1. Take Norton and delete it from your computer and throw it in the trash.

Step 2. Buy DiskWarrior.

Step 3. Use DiskWarrior.

tooki

Don't forget TechTool Pro 4. That in conjunction with DiskWarrior is a winning combination.

typoon · Dec 29, 2003, 03:51 PM

Originally posted by Fonzie:
How about using the Disk Utility from Apple ? Is that not good ?

It is not a comrehensive at fixing the OS as Diskwarrior and TechTool Pro 4

Fonzie · Dec 29, 2003, 05:12 PM

Originally posted by typoon:
It is not a comrehensive at fixing the OS as Diskwarrior and TechTool Pro 4

oh okay - I just had that thought

Ric_D · Dec 29, 2003, 07:48 PM

The errors you were getting were a known issue with Norton Utilities 8.0 that has been addressed in 8.01. Read more about it here. I'm running 8.01 now and everything is fine.

Originally posted by thejust:
Every single time I run norton I am told there are major errors regarding nodes and clump sizes. Norton offers to fix this for me but the same errors are there every time I run it. Why does this keep recurring?

dtriska · Dec 29, 2003, 07:54 PM

As tooki said, you want DiskWarrior.

chabig · Dec 29, 2003, 08:54 PM

Running any Norton utilities on a Mac identifies you right away as a switcher. Welcome to Mac. Get rid of your Norton stuff.

Chris

pat++ · Dec 30, 2003, 03:12 PM

Originally posted by chabig:
Running any Norton utilities on a Mac identifies you right away as a switcher. Welcome to Mac. Get rid of your Norton stuff.

Chris

Either switcher or OS 9 guy

qnxde · Dec 30, 2003, 08:56 PM

Hello, I have a similar question. Whenever I poke myself in the eye it hurts. What can I do to prevent this?

Seriously tho, norton is garbage. Bin it. The only thing it is useful for is maybe recovering bad sectors. and I've only seen it be successful at that once.

mcsjgs · Dec 30, 2003, 08:59 PM

I'm late into this thread, but you never told us what version of OS X and Norton you were running. Could make a difference.

Sven G · Dec 31, 2003, 04:06 AM

Of course, they (Symantec) should bring the OS X Norton suite up to par with the previous, "classic" one, from the reliability point of view: which hasn't completely happened, yet, due to many factors.

Anyway, from a more "principles" point of view, the main appeal of the Norton suite is that it's a complete collection of maintenance tools (such as TechTool Pro); DiskWarrior, OTOH, doesn't give this impression - and doesn't yet work on Panther, for that matter.

I think Symantec should do everything in their power to make a good and reliable product of the current Norton suite: that's probably the only way they could regain the Mac community's trust...

typoon · Dec 31, 2003, 08:12 AM

Originally posted by Sven G:
Of course, they (Symantec) should bring the OS X Norton suite up to par with the previous, "classic" one, from the reliability point of view: which hasn't completely happened, yet, due to many factors.

Anyway, from a more "principles" point of view, the main appeal of the Norton suite is that it's a complete collection of maintenance tools (such as TechTool Pro); DiskWarrior, OTOH, doesn't give this impression - and doesn't yet work on Panther, for that matter.

I think Symantec should do everything in their power to make a good and reliable product of the current Norton suite: that's probably the only way they could regain the Mac community's trust...

Diskwarrior does you just have to boot fromt he CD and not be using a G5

tooki · Jan 1, 2004, 05:40 PM

The last time Norton was stable and reliable was with version 3, which was... a very long time ago.

The only parts of it I like are Speed Disk (but alternatives are available) and Unerase (again, alternatives are available).

In other words, the whole suite is dispensable.

DiskWarrior is my front-line tool. It's a one-trick pony: it repairs directory damage. But it does that better than anything else.

For all other stuff, TechTool is the way to go.

Oh yeah, and for undeleting stuff, Data Rescue is the answer.

tooki

thejust · Jan 2, 2004, 07:17 PM

Originally posted by mcsjgs:
I'm late into this thread, but you never told us what version of OS X and Norton you were running. Could make a difference.

Im running 10.3.2 and use Norton 8

chezpaul · Jan 3, 2004, 12:38 PM

Another Norton bashing thread...
I'm using Norton 8 on 10.3.2 on 20 Macs, all working well and it fixes my problems and the macs... Never had a problem... Have used Norton for almost 15 years now and never had a mac go down... so I say user error...

CharlesS · Jan 3, 2004, 03:31 PM

Originally posted by chezpaul:
Another Norton bashing thread...
I'm using Norton 8 on 10.3.2 on 20 Macs, all working well and it fixes my problems and the macs... Never had a problem... Have used Norton for almost 15 years now and never had a mac go down... so I say user error...

User error?!

Partition works fine. Disk Utility, TechTool Pro, and DiskWarrior all report no problems. Run Norton on the drive so I can optimize it with Speed Disk. Norton finds an error. Hit "Fix". Norton finds the same error over and over. Then Norton coughs and gives up, claiming there are errors it can't fix. After this the partition won't mount. DiskWarrior is able to fix the problems that Norton caused, but not without putting a whole bunch of files in the "Recovered Files" folder because Norton has destroyed the directory information that told what folders they were supposed to be in.

What, pray tell, would be the "user error" in this story? Did I not say enough Hail Marys before clicking the Fix button? Did I not sacrifice enough goats to the Norton Gods before clicking the "Fix" button?!! Really, oh wise one, what did I do wrong?

In fact, user error was involved. The user error was to use Norton in the first place. Of course, that was before I was aware of all the problems Norton Disk Doctor Kevorkian has caused people. Just for curiosity, I afterwards ran Norton on my boot partition. Guess what? It reported the same repeated error. Of course, this time, I under no circumstances was going to click the "Fix" button and destroy my boot partition! So I left it alone, and only used DiskWarrior on it from then on, and consequently all my partitions worked fine until I repartitioned the drive a year later.

Call it "bashing" all you want, but when a product repeatedly destroys people's hard drives, that's a pretty serious problem, deserving of some "bashing". Just because you personally haven't had problems doesn't mean others haven't either - you've been lucky, and that's all there is to it. You need to watch out, because that luck might not last forever! I've said it before, and I'll say it again - use DiskWarrior. Norton is good for nothing except for UnErase, and even that part has alternatives. And if you know me, you will know that I am not one to bash software often (unless it comes from Microsoft).

Langdon · Jan 3, 2004, 03:51 PM

Originally posted by chezpaul:
Another Norton bashing thread...
I'm using Norton 8 on 10.3.2 on 20 Macs, all working well and it fixes my problems and the macs... Never had a problem... Have used Norton for almost 15 years now and never had a mac go down... so I say user error...

So everyone else is wrong but you?
Even in OS 9 days Norton did nothing but made problems worse. I haven't touched it for years but I am going to assume that the newest version has not improved.

thejust,
What computer are you using? And what problem did you have that caused you to run norton in the first place?

Spheric Harlot · Jan 3, 2004, 04:53 PM

Originally posted by chezpaul:
Another Norton bashing thread...

Actually, it's just another thread started by someone seeing a confusing and annoying problem with Norton Utilities.

The fact that he is seeing this problem stands for itself, and does not make this a Norton-bashing thread.

The fact that the only possible solution to his annoying problem is to entirely remove all vestiges of the Norton Utilities from his system and switch to a competitor does not make this a Norton-bashing thread.

-s*

thejust · Jan 4, 2004, 03:41 PM

Originally posted by Langdon:
So everyone else is wrong but you?
Even in OS 9 days Norton did nothing but made problems worse. I haven't touched it for years but I am going to assume that the newest version has not improved.

thejust,
What computer are you using? And what problem did you have that caused you to run norton in the first place?

1GHz PowerPC 1MB L3 cache 768MB SDRAM
Didnt have a problem was just using speed disk to optimize the built in hard drive. Been using Norton since OS9 never had a problem before except a Lacie D2 120Gb firewire 400 drive not mounting losing 80Gb of music I was producing. Had MOST of it backed up. Might have to start another thread on that issue, Im still in denial its happened! Going to try DiskWarrior, cheers for all the tips people.