[beckela1020]

I can't find this topic anywhere, so I'll give it a shot. My boss uses a 17" flat panel iMac and Apple Mail. Occasionally when she selects a message to delete, the Delete icon is grayed out and doesn't work. I have repaired disk permissions and zapped the PRAM and it stays grayed out. And then the next day it will be fine, for a while. I am mystified.

[andretan]

Tried trashing Mail.app's preferences?

[beckela1020]

Tried trashing Mail.app's preferences

I was hoping there was another way because she gets about 300 spam e-mails a day and the Junk Filter is VERY well trained. Hate to start over there, but you're probably right -- it's the only way.

Thanks for your help.