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nagromme · Mar 10, 2004, 12:32 PM

My Junk filter still detects spam just fine--it flags every one with the junk icon quite reliably, and I rarely see any crashes. BUT one day the junk started staying in my Inbox. (With the Junk icon and all--much like Training Mode.)

Essentially, it's stuck in Training Mode--the prefs still show it as Automatic--and I can change that back and forth at will. The prefs are remembered OK... just not obeyed! Even in "Automatic" mode, it ACTS like "Training" all of a sudden. Except that the Junk folder IS shown on the left--which is proper behavior for "Automatic."

Also, when I manually declare a message as Junk, it IS put automatically into Junk just as it should. It's the ones Mail catches on it's own that sit in my Inbox with the Junk icon.

I can delete the flagged Junk, or drag it into Junk manually, without a crash. Knock on wood.

I've seen reports of Junk not working at all--but never seen a report of this particular problem. Anyone else have this happen? Were you able to fix it without losing what Junk has learned?

TIA

Krypton · Mar 10, 2004, 12:47 PM

I have this problem too, would love to know a fix.

Moonray · Mar 10, 2004, 01:35 PM

Oh, you talk about "Mail" not "Panther".

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nagromme · Mar 10, 2004, 01:58 PM

Yes, Panther's Mail... I tried for the clearest short subject line.

BZ · Mar 10, 2004, 03:23 PM

This has happened to me a few times. I think it comes from a corrupt junk filter rules. I get 300-500 spams a day, so I am not suprised it has happened.

The fix that has worked for me twice is to reset the junk filters in the junk mail preferences. Quit and restart Mail and you should be good to go.

HTH.

BZ

nagromme · Mar 10, 2004, 04:23 PM

I suspect that would work--or perhaps throwing out some prefs/rules.

The only thing is, it took months to train that Junk Filter! That's why I'm seeking a way that doesn't undo all that, before I take out the axe

At the very least I'll wait for the next Panther update before doing anything drastic.

And then, if I HAVE to un-train/Reset the filter, I'll look for old Junk training files (LSMMap and/or LSMMap2 I think?) from some previous Mail backup. Better to reset by replacing the file that way than by starting from zero if I don't have to.

You get the same amount of spam as me... and I've been running that way for nearly 2 years solid, just moving my Mail folder from machine to machine when I upgrade. I can probably count myself lucky if this is the worst Mail problem I've had!

BZ · Mar 10, 2004, 07:21 PM

It is really not that bad (did it last week)

You could try permissions check, but it is really just those two files.

BZ

Originally posted by nagromme:
I suspect that would work--or perhaps throwing out some prefs/rules.

The only thing is, it took months to train that Junk Filter! That's why I'm seeking a way that doesn't undo all that, before I take out the axe

At the very least I'll wait for the next Panther update before doing anything drastic.

And then, if I HAVE to un-train/Reset the filter, I'll look for old Junk training files (LSMMap and/or LSMMap2 I think?) from some previous Mail backup. Better to reset by replacing the file that way than by starting from zero if I don't have to.

You get the same amount of spam as me... and I've been running that way for nearly 2 years solid, just moving my Mail folder from machine to machine when I upgrade. I can probably count myself lucky if this is the worst Mail problem I've had!

BZ · Aug 11, 2004, 03:47 PM

BTW: This just happened to me again today... so 4 months later, and I lost all my junk mail rules and have to re-train.

BZ

nagromme · Aug 11, 2004, 03:53 PM

What I do is just not empty my trash very often--and it's only Junk in there anyway. So in case I DO have to retrain, I have weeks of junk mail waiting to train with in a single click.

And thats good, also, because it's trained on recent spam--maybe it's more accurate to let it FORGET what it learned about spam from two years ago. Spam changes.