[DeathMan]

I have a credit card account set up in Quicken. Its the only thing I have so far. Its a CitiCards account.

Anyway, when I click the download button I get the Download Transactions window. To the right of the Finanical Institution and Account dropdowns in small text, it gives my my correct balance. (Lets say its -$30,00).

However, in the Accounts list, and the register for that account, the balance is incorrect. It says its only -$15.00. Which throws off my whole net worth by $15.

Is there something here that I don't understand? I'm doing Direct Connect for this card. I also tried manual download of the acct. info, and that didn't seem to set things straight.

Does anyone know what is going on here? What I think is happening, is that the info it downloaded say starting 3 months ago, it got the transactions, but not the starting balance. For example. 3 months ago I had -$15 in there. Over the past 3 months I accrued another $15. Now quicken only downloaded the transaction info, not the starting balance, so that is why it things I'm -$15 instead of -$30. But the one little section checks the overall balance, giving me a correct number in one place, but the register is wrong.

Is there a way to change the starting balance of the register?

[cpac]

In short, you just need to add your starting balance to the register.

How to do this?

Just create a new transaction, enter the appropriate starting date, and enter your starting balance. For the category you can just put the same account (e.g. [Citicard]).

If you already have a starting balance that's just wrong, just change the amount so that it's correct.

Then all should match up.

The balance in the download transactions window is your "online balance" - it reflects what your bank currently thinks you have/owe. If you entered transactions that the bank does not yet know about (e.g. writing a check that hasn't been processed, etc.), then your "online balance" and the balance in your account list/register should be off by that amount.

hope that helps.

Also, unless you're really sold on the "direct connect" feature, I'd suggest giving iBank a whirl - cheaper than Quicken, great responsive developers, and it's not some cheap carbon port... (Hell, they're even looking into whether direct connect functionality is a possibility)

[DeathMan]

I'll take a look at iBank. I got quicken for free with my iBook, and so far it seems pretty good. But I often prefer a small group of devs, to a big huge mammoth.