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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > iTunes (DiskBurner?) not recognizing internal Sony burner

iTunes (DiskBurner?) not recognizing internal Sony burner
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Mac Elite
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May 4, 2004, 05:54 PM
 
I installed a Sony CRX220E1 in my G4/400 and I've never gotten it to work with OSX for burning. I've actually got two recordable drives, one external Pioneer DVD-R/CD-RW drive (105) in a FW case and the internal Sony. For some reason, I could burn to the Pioneer drive, but not to the Sony. The Sony doesn't even show up in the iTunes "Burning" prefs list (I think you're supposed to get a pull-down menu if it recognizes more than one drive, right?).

The Pioneer drive used to work for me, I just needed to fire it up (I normally leave it turned off because of fan noise), but now it doesn't work, either.

I seem to recall that the underlying problem is with the DiskBurner app/utility, which I assume iTunes uses. However, I don't see this app anywhere - I thought maybe I could configure it directly.

I have Toast 6 installed, so I can always use that (it recognizes the drive), but I want to be able to create CDs directly from iTunes and make backups using the Finder burning utility.

Anyone know how to fix this?
     
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May 5, 2004, 07:06 PM
 
Originally posted by Zoom:
I installed a Sony CRX220E1 in my G4/400 and I've never gotten it to work with OSX for burning.
It's possible that since the drive was not installed when you installed the system software, there were no drivers for it installed. You might try reinstalling the system (or latest system combo updater 10.2 8 for Panther and 10.3.3. for Jaguar) and see if that won't make your drive useable.


3.06 iMac, 1 TB HD, 4 G RAM; MBP 2.16G; 250G HD; 1 & 1.5TB/160G FW EHDs; OS X 10.6.4, QT 7.6.6P;
     
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May 5, 2004, 07:51 PM
 
I tried to look up the drive in the iTunes compatibility list, but it seems that it's gone.

Hrm, checked the listing for OS X, and it only listed external drives from Sony.
     
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May 5, 2004, 08:39 PM
 
Originally posted by bradoesch:
I tried to look up the drive in the iTunes compatibility list, but it seems that it's gone.

Hrm, checked the listing for OS X, and it only listed external drives from Sony.
I've been looking for that compatibility list, but I'm having trouble finding it. Could you please post a link?

Ticking sound coming from a .pkg package? Don't let the .bom go off! Inspect it first with Pacifist. Macworld - five mice!
     
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May 5, 2004, 09:00 PM
 
Originally posted by CharlesS:
I've been looking for that compatibility list, but I'm having trouble finding it. Could you please post a link?
http://www.apple.com/macosx/upgrade/devices.html



edit: ooooo, 2222 posts. exciting. but not exciting enough to start a thread in the lounge
     
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May 6, 2004, 09:24 AM
 
Are you basically saying that Apple has discontinued support for internal Sony drives?? Why the hell would they do that?

They must be a workaround for this. A patch or something.
     
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May 6, 2004, 11:11 AM
 
You could try Patchburn II: anyway, the XLR8 website is full of info on the various problems that might arise with DVD/CD burners.

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Zoom  (op)
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May 6, 2004, 07:44 PM
 
That resolved the Sony CDR issue, thanks! I didn't try it originally because it wasn't on the xlr8 list of supported/successful drives. But for the hell of it, I downloaded it and tried it, and that did the trick!

Now if I could just figure out why my external FW DVD-R drive no longer works...
     
   
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