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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Can't Type Serial # during Installation of MS Office !! Please HELP!!

Can't Type Serial # during Installation of MS Office !! Please HELP!!
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Join Date: Jul 2003
Location: Toronto, Ontario
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Jun 13, 2004, 01:18 AM
 
Hello, I just purchased a copy of the student version of MS OFFICE X from my university. When I attempt to run the installer, I get stuck at this screen where I am supposed to enter Company and then Serial: I click on the box but I can't type anything as if my keyboard isn't working. What exactly is happening to it? Any help please???



EDIT: I created a new account on my PB and tried installing office there and it worked. Something must have gone wrong with my own account. Any suggestion?? THanks
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Jun 13, 2004, 03:03 AM
 
Go in the Library folder of your user, and look for files with microsoft in the name and try to delete them all. (you may want to do a backup before doing this if you are using other microsoft products).
     
urban  (op)
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Jun 13, 2004, 11:54 AM
 
Thanx for your advice.
I wasn't comfortable messing with library files so I found a way around the problem.
I created a new account, installed office, went back to my own account, and deleted the new account I had created. Now I get access to office with my own account.
I dont know what consequences this will bring to me, but it works for now. Is this safe or no?
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Jun 13, 2004, 02:32 PM
 
why would you buy office X when office 2004 is available?
You heard me! Sod off, Sadr!
     
urban  (op)
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Jun 13, 2004, 02:48 PM
 
I've been told both are pretty similar and version x is cheaper
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Jun 13, 2004, 05:07 PM
 
Originally posted by Sod Off Sadr:
why would you buy office X when office 2004 is available?
probably because getting it through the university is dirt cheap and maybe they only offer vX currently. Heck my sister went to Penn State and they gave away copies of Office and other apps to students.
     
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Jun 13, 2004, 08:42 PM
 
I could give a few other reasons.... At the moment I'm more annoyed with Office 2004 than I ever was with v.X. I mean people complained a lot about scrolling and such things in v.X. Well for me it is worse with 2004 - in Word it seems that every time I spin my mouse wheel, it then decides whether it will take any action at all.

Clicking always wakes it up to the fact, but then you can be transported to somewhere else in the document that you didn't expect, as it remembers every scroll movement you make even if it doesn't do them when you want it to!

In Excel I was hoping to be able to scroll through documents faster, but it's slower again! And while all the error checking smart buttons are nice, there are issues with them, and why they decided to use non-standard menus for them I'm not sure. General work is also slower, especially in the new page view ... and uglier of course, now that it uses the same graphics engine as Windows Office.

In Powerpoint I suddenly became unable to open most of the design templates, due to a supposed problem with /System/Library/PrivateFrameworks/liberty.framework that I saw reported elsewhere in relation to Word v.X.

My solution to that problem was to delete all the designs I can't use .

2004 also installs about 80 fonts, but doesn't put them in any of the places that fonts go in OS X, and it doesn't give you much in the way of options for what to install, especially compared to what they did in v.X!

So basically I would say if you don't need any of the new things, wait at least until the first update to 2004 ... hopefully that won't take too long .
     
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Jun 14, 2004, 10:49 PM
 
Wow, this is the most negative comments on Office 2004 I have come up with. I really look forward to having new Office in my system as I really need unicode support. However, base on your experience we are no better using the new version than the old?!

Anybody else share the same negative experience?
     
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Jun 15, 2004, 05:14 AM
 
Don't get me wrong - if you will benefit from such an added feature, you will definitely be pleased with the update .

I've just encountered a lot of things that got me down, but these are the sorts of things that will be fixed in the first free update, I'm sure. I've also been using the 'submit feedback' option so that MS will know things are not ideal.

To me, the current state is very reminiscent of the move from OS X 10.1.5 to Jaguar - the former had gone through a lot of updates over quite a time and so most of the annoying bugs had been dealt with. When installing 10.2 and restocking my hard drive with mp3s and such, I had Finder quit of its own accord a few times ... but this and various Finder problems were fixed in 10.2.1 ! Now I know this is MS not Apple, but I'm still hopeful. After all, they were right onto the quartz smoothing as soon as OS X 10.1.5 fully enabled it!
     
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Jun 17, 2004, 02:51 PM
 
At the moment I'm more annoyed with Office 2004 than I ever was with v.X. I mean people complained a lot about scrolling and such things in v.X. Well for me it is worse with 2004 - in Word it seems that every time I spin my mouse wheel, it then decides whether it will take any action at all.
Might you be using document with Track Changes and Ballons showing? Not showing the track changes balloons (go to Prefs and Track Changes) squash this problem.

In Excel I was hoping to be able to scroll through documents faster, but it's slower again! And while all the error checking smart buttons are nice, there are issues with them, and why they decided to use non-standard menus for them I'm not sure. General work is also slower, especially in the new page view ... and uglier of course, now that it uses the same graphics engine as Windows Office.

I don't think Windows code runs well on a Mac - version 6 of Mac Office proved that pretty clearly.

2004 also installs about 80 fonts, but doesn't put them in any of the places that fonts go in OS X, and it doesn't give you much in the way of options for what to install, especially compared to what they did in v.X!

I believe all the fonts are installed to ~/Library/Fonts which is a valid font location. They keep ahold of a backup copy of the fonts incase someone deletes them from the system. What install options were you looking for that are not available now in 2004, I kind of like the simplicity of the new installer?
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