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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > G5 freezes - Adobe CS / Office 2004 conflict?

G5 freezes - Adobe CS / Office 2004 conflict?
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Fresh-Faced Recruit
Join Date: Jul 2004
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Jul 22, 2004, 07:13 AM
 
Hi. I've been having big problems. I just bought a G5 dual 2gig
processor with 2gig ram, more than enough to run Office 2004, Adobe CS
and others, but since day one my machine has been intermittantly
freezing then after a few minutes the screen goes black, causing me to
force restart. I thought initially it was a hardware fault so my
computer's been back to the supplier twice now for repair but both
times they couldn't find a problem. The issue seems to be most
prolific when I run Adobe Creative Suite and Office 2004. I have
erased the hard drive 3 times now and re-installed, the last time I
did this I've been running a basic system (10.3) with just the native
software and Adobe CS installed - with no 3rd party peripherals - to
try to isolate the problem. It ran fine for 3 days. When I then
installed Microsoft Office 2004 I got my first freeze again. Whether
this is just coincidence I can't say for sure as it's very much a
random thing. However, it's been freezing on and off now for a few
days - although nothing seems to trigger it, it's wholly sporadic. Not
good. So far I have lost almost a month trying to get to the bottom of
the problem and it is having disastrous implications on my business.
Logically, you would asume it's a conflict with Microsoft but I
haven't heard anything about it. Any help would be very much
apprciated.

Many thanks,

Ben
     
Professional Poster
Join Date: Jul 2001
Location: New York, NY
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Jul 22, 2004, 07:46 AM
 
sounds like it might be bad RAM - have you tried removing the extra sticks to see if the crashes stop?
cpac
     
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Jul 22, 2004, 08:55 AM
 
I'll give that a try. Apparently though the supplier ran thorough hardware tests on all components and no errors came up - would bad RAM show up on these tests?
     
Professional Poster
Join Date: Jul 2001
Location: New York, NY
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Jul 22, 2004, 11:28 AM
 
Originally posted by Ben Cook:
I'll give that a try. Apparently though the supplier ran thorough hardware tests on all components and no errors came up - would bad RAM show up on these tests?
I don't know - but seeing as how you've tried everything else, it couldn't hurt to try this...
cpac
     
   
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