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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Safari died on me

Safari died on me
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Aug 6, 2004, 04:57 PM
 
I was going to cnet.com in safari the other night and it suddenly caused a kernel panic (I've been there dozens of times before and not had any trouble). When I restarted the computer, safari wouldn't work. It would open, but when I tried to go to any web page, it would go to the spinning beach ball and sit there.

Here's what I've tried:

* Repaired permissions, repaired disk. Both now report no errors, but Safari still doesn't work.
* deleted the webkit.framework and safari.app and tried reinstalling from the Safari dmg I got from Apple's site (1.2). The installer comes up with the compass in the background, but the installation dialog is blank and the buttons are blank. It starts beach balling. I have to force quit it.
* deleted all Safari preferences and moved all my plugins out of the plugins folder. That didn't do anything.

Internet Explorer still runs fine (I'm on it now) whether or not I have the webkit.framework in the trash.

Any ideas to fix this? I'm running 10.3.4 and Safari 1.2.2 (125.8) on a Powerbook G4 1.25Ghz with 512MB RAM.

Thanks,

Joel
     
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Join Date: Aug 2003
Location: Canada, Planet Earth
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Aug 6, 2004, 05:02 PM
 
You can check through this ...

Safari TroubleShooting
http://docs.info.apple.com/article.html?artnum=107657

Safari and PithHelmet
http://docs.info.apple.com/article.html?artnum=107792
Tiger 10.4.8
     
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Aug 6, 2004, 05:20 PM
 
Thanks for the pages. I also tried the following to no avail:

* Trashing the quicktime plugin preferences.
* Reset Safari
* Turned off all plugins in Safari
* Trashed ~/library/safari, ~/library/cookies, ~/library/Application Support/Web Foundation
* I've never used Pith Helmet
* I don't have Times RO font on my computer.

Interestingly, if I go to System Preferences and click on "Accounts," I get the spinning beach ball. All the other options seem to be working properly.

So it seems that Safari and Accounts are messed up. I don't know if it's related.

Any more ideas? I appreciate any suggestions.

- Joel
     
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Aug 6, 2004, 05:36 PM
 
Have you tried under a different user to use Safari?
     
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Aug 6, 2004, 06:01 PM
 
It appears that the Accounts option in System Preferences has gummed up also. If I try to click it, nothing happens. If I click it again I get the spinning beach ball. The other options (display, sound, network, etc.) seem to be working.

If I try to log out (click the Apple logo, choose Log out username), I wind up at the Darwin/BSD console prompt.

Could my users be messed up also? If I hard reboot, I get back to my main user account okay.

- Joel
     
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Aug 6, 2004, 06:52 PM
 
Do you have Disk Warrior ..? Might be your next step ..

Check out these steps ..

Resolving Kernel Panics
http://www.thexlab.com/faqs/kernelpanics.html
Tiger 10.4.8
     
   
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