[Coach]

I have two songs that I've purchased off the iTunes Store that are corrupt. If selected to be played, iTunes crashes.

Has anyone had any experience in getting a refund or obtaining new tracks?

Thanks

[wataru]

Perhaps the download got cut off. Select "check for purchased music" in one of the menus in iTunes.

Otherwise, go to the support site and send them a message.

[Coach]

The tracks are listed in the "Purchased Music" folder.

I'll send an email off to support.

Thanks

[wataru]

My idea was that your machine thought it got the full file, but it really didn't, and the iTMS servers would know. Just a hypothesis.

I hear they're pretty good about fixing problems like this. Good luck.

[Rickster]

I got songs that were corrupt once -- not bad enough to crash, but mucked-up audio. Check for Purchased Music didn't help, so I used one of the pages under Music Store Customer Service to send an e-mail. Never got a response, but tried Check for Purchased Music a few days later and the corrected files came in.