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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > how the f**k do I remove snapz?

how the f**k do I remove snapz?
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Sep 10, 2004, 08:41 PM
 
I tried it out - wasn't for me so I trashed it. But I still get those annoying pop-up every morning asking me to register. I tried to go into the terminal and kill the snapz pro's program (I think its a reminder program that still exists) but the program doesn't get killed. "kill xxx" enters; but a quick glance at 'top' shows its still there. I need some help. Its asking me to register a program I deleted 2 weeks ago!
Pismo 400 | Powerbook 1.5 GHz | MacPro 2.66/6GB/7300GT
     
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Sep 10, 2004, 09:07 PM
 
you could open up the installer package with Pacifist and it can show you where all the files it installs are. is there anything in the documentation about uninstalling? does the installer have an uninstall?
Artificial intelligence is no match for natural stupidity...
     
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Sep 10, 2004, 09:28 PM
 
check system preference then accounts and then start up items and see if it opens an app.

also look in /Library/StartupItems
     
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Sep 11, 2004, 03:14 AM
 
Invoke Snapz Pro X with the hotkey (default command-shift-3) hit command-q to quit the app and then trash the application file and empty the trash. There is nothing more to do.

As with any application, you cannot delete it while it is running, so you need to quit it first as I pointed out above.
     
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Sep 11, 2004, 08:35 AM
 
I've had that happen to me also. It's really annoying. That's why I started making complete backups of my C drive using a backup utility. Now when that happens I just restore my drive to before I installed the "problem" and I'm up and running in about 30 minutes
     
tkmd  (op)
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Sep 11, 2004, 08:46 AM
 
Originally posted by eevyl:
Invoke Snapz Pro X with the hotkey (default command-shift-3) hit command-q to quit the app and then trash the application file and empty the trash. There is nothing more to do.

As with any application, you cannot delete it while it is running, so you need to quit it first as I pointed out above.
thats what I did. But apparently theres a part (.rsvc) that stays behind. Its like I need an uninstaller. But get this, I try to delete this, but it sez 'cant because the program is in use'. This is totally unacceptable. I cant kill it in the terminal, so I cant cant delete this .rsvc file because 'it is in use'. Its not in the start up items folder nor startup items in the sys prefs.


Sorry my bad it was in the start ups - I deleted it. I hope that worked.
(Last edited by tkmd; Sep 11, 2004 at 08:54 AM. )
Pismo 400 | Powerbook 1.5 GHz | MacPro 2.66/6GB/7300GT
     
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Sep 11, 2004, 11:17 AM
 
Originally posted by Lee33:
That's why I started making complete backups of my C drive using a backup utility.
Pardon me, but your "C drive"?
     
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Sep 11, 2004, 12:30 PM
 
Originally posted by Jacke:
Pardon me, but your "C drive"?
Welcome to the Apple Club. Most of us don't know what a "C drive" is
     
   
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