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Acquisition doesn't connect anymore
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Dec 9, 2004, 07:27 PM
 
Problem persirted for the last 3 or 4 versions.

Deleted averything relate to Acq

Checked the firewall

Checked their web site

OS and Java up-to-date (up to date sp?)


So?
     
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Dec 9, 2004, 07:45 PM
 
did you email them for support?
     
V  (op)
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Dec 10, 2004, 05:15 PM
 
No
     
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Dec 11, 2004, 04:11 AM
 
Same problem with my ex-gf. Not that she doesen't connect anymore, I mean her acquisition copy.
     
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Dec 11, 2004, 11:50 AM
 
probably should.
     
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Dec 11, 2004, 12:09 PM
 
This rings a bell for me... There's probably a newer version out and that's the subtle hint they they want you to upgrade. It seems to me that the only thing I could do was to re-download a newer version.
     
V  (op)
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Dec 11, 2004, 12:33 PM
 
Originally posted by osxisfun:
probably should.
Originally posted on VersionTracker:
Support is non existent! C.D.L.
Version: 116.3, 12/9/2004 04:33AM PST
Hello,

I've paid for two licenses and feel that I have a right to basic technical support. I am unable to "connect" or view any content for the past three upgrades. I have written two letters to the developer over the past three weeks (Nov 19th and Nov 30th) and other than automated responses have received no feedback or assistance whatsoever. I feel this is unacceptable.

If you are unable to provide support than you have no right to ask for payment for your product. I can understand with limited resources it may take time to respond but two emails on the same subject over three weeks and not a peep! Please!

Dear potential customer; do yourself a favour. If you enjoy the product use it but don't waste your money paying for something that, if broken, you're stuck with. More Info
     
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Dec 11, 2004, 12:58 PM
 
bummer.
     
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Dec 11, 2004, 01:09 PM
 
Originally posted by khufuu:
This rings a bell for me... There's probably a newer version out and that's the subtle hint they they want you to upgrade. It seems to me that the only thing I could do was to re-download a newer version.
This happens with the most current version.
     
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Dec 11, 2004, 04:27 PM
 
The author, Dave, has been known to be a superior arsehole. Much like GameRanger's own Scott Kevill.
     
   
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