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Strange software access issues
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Dedicated MacNNer
Join Date: Dec 2002
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Dec 13, 2004, 10:28 AM
 
Hi folks

1. I have a Powerbook with two accounts - one admin and one with limited access. I've enabled access to Image Capture but, when our digital camera is attached (via a card reader), Image Capture opens and tells me that no device is attached.

Things are working fine in my admin account - Image Capture opens and I can access the images. Any idea why it isn't functioning in the other user account? I've fiddled with the access in 'get info' to no avail.

2. This alert appears every few minutes in PS Elements: "Could not complete your request because the file is locked..."

This isn't brought about by anything in particular - it happens when the machine is idle. Again, I've fiddled with all the access possiblilites. Really very odd, and rather annoying. Any thoughs?

Many thanks. I don't have any of these issues on my home mac, but this Powerbook at work has always been rather troublesome.

10.3.5
     
Mac Enthusiast
Join Date: Aug 2003
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Dec 13, 2004, 05:52 PM
 
Did you do the usual "repair" you know what?
Tiger 10.4.8
     
drissa  (op)
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Dec 13, 2004, 06:12 PM
 
Thanks - yeah, I've done that. Strange.

I'm thinking of just using one account, which seems to be more reliable, even if it will allow the students to wreak havoc...
     
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Dec 13, 2004, 07:29 PM
 
Well then... onto "Repair Disk" and Clear Caches I guess

Repair Disk

These steps will check for, and usually repair, any corruption on your OS X boot volume

(1) Boot from your Mac OS X Install Disc 1 CD. Put CD in drive, wait for it to show up on the desktop, then go to upper left of screen under the Apple menu and choose restart. Immediately hold the "c" key down until you see the apple logo.

(2) When the Installer window opens, select Installer > Disk Utility from the Apple® menu bar.

(3) When the Disk Utility window opens, select "Macintosh HD" in the list on the left.

(4) Select the First Aid tab on the right

(5) Select the "Repair Disk" button on the lower right of the screen.
If errors are returned repeat this process 2 or 3 times until they are gone.

If you still get errors then you will need to use a third-party disk utility to repair your Mac OS X boot volume, such as Alsoft® Disk Warrior®

(6) After Repair Disk completes, quit Disk Utility. Focus returns to Installer.

(7) Quit the Installer. When prompted select Restart.

You could also try clearing caches ..
Cache Out X
http://www.macupdate.com/info.php/id/9538

Cache Out X clears out the cache entries on your machine, helping you recover valuable disk space on your machine. Items removed include the caches in System, Users, and Library, along with the Internet Explorer download cache. Optionally clears the IE's history cache as well.

Important: Close all other applications before cleaning caches ....then reboot.

And you could trash the prefs of that PS Elements too .....
Tiger 10.4.8
     
drissa  (op)
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Dec 14, 2004, 05:46 AM
 
Thanks for this advice - I'll give it a shot. The odd thing is that this problem has survived two clean re-installations of Panther.

I'll try trashing the PSE prefs too. Never really understood what these were for - they always seem to end up in the trash!

Thanks
     
Clinically Insane
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Jun 3, 2005, 05:22 AM
 
Originally Posted by drissa
2. This alert appears every few minutes in PS Elements: "Could not complete your request because the file is locked..."

This isn't brought about by anything in particular - it happens when the machine is idle. Again, I've fiddled with all the access possiblilites. Really very odd, and rather annoying. Any thoughs?
<Bump of old thread>I just got Elements 3 a week ago but did not run across this totally annoying bug until I used it in my admin account. I had been using it in a non-admin account and never had the issue. I think that's an important clue for us to go on. In fact, I strongly suspect this baffling permissions issue has to do with running the program as an admin. I have attempted to neutralize any permissions concerns with the file I'm editing by placing it on a disk image (that by default ignores permissions), but despite my burgeoning hope this strategy has also failed. We're not the only ones annoyed - the problem has been reported around the 'net, including this and other posts to Adobe.com. It has been noted by at least one person that version 2 exhibited the same behavior. I know Adobe would much rather have us buy Photoshop instead, but this is ridiculous.

"The natural progress of things is for liberty to yield and government to gain ground." TJ
     
Clinically Insane
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Jun 3, 2005, 06:48 AM
 
[double post]

"The natural progress of things is for liberty to yield and government to gain ground." TJ
     
   
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