Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Entourage keeps crashing when receiving junk mails...!!!!

Entourage keeps crashing when receiving junk mails...!!!!
Thread Tools
Dedicated MacNNer
Join Date: Feb 2003
Status: Offline
Reply With Quote
Jan 12, 2005, 02:37 PM
 
I didn't really care about junk mails, but recently Entourage has started to crash when I receive some junk mails... after i delete them on the server by going on webmail or Apple's MAIL, entourage goes back to work... am i the only one?

I don't want to switch as I have all my emails and contacts in Entourage... but it's really annoying.
"You don't lead by hitting people over the head... that's assault, not leadership."
     
Fresh-Faced Recruit
Join Date: Jul 2002
Location: Arizona
Status: Offline
Reply With Quote
Jan 14, 2005, 07:55 AM
 
Did you see my post in this thread ?

From <http://www.entourage.mvps.org/troubleshoot/crashes.html>

Check for a bad message: A malformed spam message was sent to many people causing the Junk Mail Filter in Entourage X to fail. This is fixed in Entourage 2004. The cause of this is a missing bracket within the header information. The JMF cannot parse the information and fails. Microsoft is aware of this situation.Turning off the JMF after you have a crash situation, Re-downloading the mail, deleting the bad message, and then re-enabling the filter is the easiest workaround. This is fixed in Entourage 2004, This is fixed in Entourage X after applying the Oct. 2004 Security update.

The update fixed the problem for me. HTH
     
   
Thread Tools
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Top
Privacy Policy
All times are GMT -5. The time now is 11:31 AM.
All contents of these forums © 1995-2011 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.7 © 2000-2011, Jelsoft Enterprises Ltd., Content Relevant URLs by vBSEO 3.3.2