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You are here: MacNN Forums > Software - Troubleshooting and Discussion > Applications > Thunderbird / Word macro virus?

Thunderbird / Word macro virus?
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Join Date: Jan 2005
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Jan 21, 2005, 11:25 AM
 
Yesterday at around 3:00 in the afternoon, my world came crashing down. Suddenly, I was unable to send or forward any email which contained a Word document.

Upon sending (or forwarding, it seems), my status gets to near 100%, then displays "There was an error copying to your sent folder". I hit retry a few times, then give up and chose cancel. I'm told "Your email was successfully sent, but not saved." No biggie. It got where it was going.

Er, no.

Moments later, I'm provided a delivery failure notification from my ISP. It says the remote host returned it for "bad data". Scrolling down the notification, I see the body of my sent email, my signature file, then a bunch of gobbledy-good squares and random symbols, followed by a decent approximation of the text of the Word document.

It's as if my email program has decided to dump the contents of the Word file in the email body, rather than send it along as an attachment. And it's not smart enough to dump just the text, so all the file and data info is being sent along, gumming up the works.

.pdf files send fine. So do .xls files. It's a Word thing. I've thrown out my Normal Template and created new files... no luck. Same error. Old files, new files... doesn't matter. HELP!



OS X 10.3.7, all patches applied as I'm notified by my system.
Microsoft Word X for Mac
Mozilla Thunderbird 0.7.1

E.
     
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Jan 21, 2005, 11:51 AM
 
I noticed that Thunderbird was up to a 1.0 version for OS X. Downloaded, installed, tested... nope. Still broken.

Checked with the "buddy" I got the files from. He's having the same problem, only with Outlook for his Mac.
     
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Join Date: Jul 2001
Location: New York, NY
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Jan 21, 2005, 12:19 PM
 
weird.

can you send with other mail programs?

& what "files" did you get from your "buddy?" you don't describe that anywhere above.
cpac
     
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Join Date: May 2002
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Jan 21, 2005, 02:15 PM
 
That's really strange. But if you can send everything except doc files, just create a zip archive of the file with the Finder and email that.
     
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Jan 24, 2005, 01:06 PM
 
The files were word documents. Hence the problem.

This weekend, I deleted the full Office Suite from my system, trashing all the appropriate library files according to posts I found in this forum, and did a fresh install of MS Office.

Same problem.

Zipping files seems to work, though it's not always a practical solution.
     
   
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